TAKUMI OTA
Shiki,Saitama
Summary
- Through nine years of studying abroad, I honed my cross-cultural communication skills and learned the value of mutual understanding and collaboration. My experience in university soccer strengthened my teamwork and leadership, earning me recognition from the Pacific Western Athletic Association and the Canadian College Athletic Association, leading to a national championship appearance. As a team captain, I motivated and guided teammates, enhancing both individual and team performance.
- In my professional career, I apply these skills to operations, administration, and customer service, leveraging strong communication, organizational abilities, and self-motivation. With expertise in customer needs assessment, retention strategies, and direct mail marketing, I efficiently drive business success while fostering meaningful connections with colleagues and clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Worker
RPBC Inc.
Roppongi, Tokyo
07.2024 - Current
- Engaged in sales promotion activities, including product inventory management, POP-UP event operations, sales activities, financial analysis for improvement proposals, marketing research, and customer needs analysis, contributing to the team’s success. Through these tasks, I have developed strong problem-solving skills, execution ability, and adaptability.
- In terms of key responsibilities, I have formulated efficient replenishment plans for product inventory management, minimizing stock shortages and excess inventory. For POP-UP event operations, I was involved in everything from conceptualizing the event to managing on-site staff, ensuring successful execution. In sales activities, I focused on maintaining strong relationships with existing customers through consistent follow-ups. Additionally, through financial analysis, I proposed concrete improvement measures that led to increased sales. By leveraging marketing research and customer needs analysis, I devised promotional strategies aligned with market trends, successfully driving multiple projects forward.
- My strengths lie in quick learning and proactive execution, allowing me to take on new challenges and deliver results. For instance, when implementing a new system for product inventory management, I independently proposed workflow improvements, successfully enhancing efficiency. Additionally, I excel at swiftly analyzing challenges and translating them into concrete actions, consistently producing results.
Barista
Propaganda Coffee
Vancouver
04.2022 - 07.2024
- Effectively set clear expectations, monitored performance, and conducted in-depth analysis of results to drive continuous improvement and achieve business goals.
- Proven ability to collaborate seamlessly with both customers and colleagues, fostering a positive and engaging customer experience that enhances brand loyalty.
- Designed and implemented comprehensive training programs to uphold exceptional customer service standards, enhancing the overall customer experience.
Barista Supervisor
Matchstick Coffee
Vancouver
03.2020 - 03.2022
- Led and inspired team members as a Barista Supervisor at Matchstick Coffee, optimizing productivity and operational efficiency through strong leadership, motivation, and hands-on coaching.
- Led and motivated team members to maximize productivity and operational efficiency, fostering a high-performance work environment.
- Maintained clear and consistent communication with suppliers to ensure accurate order placements and timely deliveries, optimizing inventory management.
Internship Student
VFW - Vancouver Fashion Week
Vancouver
03.2019 - 06.2020
- Gained hands-on experience in the entire process of planning and executing public relations campaigns, developing the ability to craft effective PR strategies. Specifically, I coordinated a comprehensive PR campaign to promote Vancouver Fashion Week, successfully capturing media attention.
- Organized and managed a media tour introducing fashion designers’ collections to influencers and industry professionals, leading to media coverage.
- Responsible for crafting engaging and newsworthy press releases tailored to different media audiences, and regularly reporting on campaign performance and budget progress to ensure transparency and effectiveness.
Education
Bachelor of Arts -
Langara College
Vancouver, Canada04.2024
HIGH SCHOOL DIPLOMA -
Saitama Sakae High School
Saitama, Japan03.2015
Skills
- Basic accounting
- Meeting coordination
- Document management
- Report preparation
- Research and analysis
- Scheduling and planning
Certification
- Japanese driver license
- BC driver license
- International English Language Testing System (IELTS) - (Score 6.5)
Awards
- Best Midfielder - Pacific Western Athletic Association, 2018
- Male Athletes of the Week - Canadian College Athletic Association (Week2 / Week6), 2022
- Male Soccer Athlete of the Week - Pacific Western Athletic Association (Week2 / Week6), 2022
- Men's Soccer All-Stars - Pacific Western Athletic Association, 2022
- Player of the Year - Pacific Western Athletic Association, 2022
- Men's Soccer All Canadians - Canadian College Athletic Association, 2022
- Outstanding Athletes of the Year - Langara College, 2022
- Men's Soccer All-Stars - Pacific Western Athletic Association, 2023
Languages
Japanese
First Language
English
Proficient (C2)
C2
Timeline
Office Worker
RPBC Inc.
07.2024 - Current
Barista
Propaganda Coffee
04.2022 - 07.2024
Barista Supervisor
Matchstick Coffee
03.2020 - 03.2022
Internship Student
VFW - Vancouver Fashion Week
03.2019 - 06.2020
Bachelor of Arts -
Langara College
HIGH SCHOOL DIPLOMA -
Saitama Sakae High School
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