Summary
Overview
Work History
Education
Software
Languages
Certification
Skills
Timeline
Awards & Recognition
OfficeManager

Takashi Okoshi

FM Hard Services Manager

Summary

Seasoned FM professional with 25+ years of experience (9+ years at JLL, 16+ years in other FM companies). Expert in overall Building Systems with key Japanese industry qualifications including CFMJ, Chief Electrical Engineer, and HVAC technical licenses. Specializes in FM Hard services engineering, O&M, LCM, PPM, and energy conservation. Proven success in compliance management, audits/inspections, and large-scale facility renewals. Excels in team leadership, contractor management, and client relationship building. Experienced in implementing JLL global standards and establishing new accounts.

Overview

26
26
years of professional experience
10
10
Certificates

Work History

EHS Contract Specialist for Japan & Korea

JLL Japan
05.2024 - Current
  • Lead establishment of new Cisco Systems account with Japan & Korea FM team, ensuring smooth transition of services and operations
  • Manage the issuance of contractor work permits through SafetyStratus software platform: conduct risk assessments, review safety procedures, and provide safety training to contractors
  • Collaborate with the FM team on incident management: receive incident, hazard and near-miss reports, document in multiple Incident Management Systems, perform RCA, develop and implement CAPAs to effectively prevent recurrence
  • Spearhead ISO 14001 compliance as Tokyo head office site coordinator using Intelex software platform: oversee audits, resolve NCs through RCA, implement CAPAs, and maintain required documentation

FM Hard Services Team Manager

JLL Japan
02.2022 - 04.2024
  • Led establishment of new Nishi-Nippon City Bank (NCB) account, overseeing a hard services team of 6 members, ensuring smooth transition of services and operations
  • Coordinated third-party O&M vendors effectively across client facilities (180 buildings), establishing service delivery frameworks tailored to each facility's technical requirements
  • Developed and led the timely completion of LCM mid/long-term plans, budget applications, and PPM strategy for the same portfolio within biannual deadlines
  • Conducted facility inspections, created risk assessment reports, and developed and implemented CAPAs to support client's BCP development
  • Provided specialized FM & Engineering training to team members, resulting in improved work quality and enhanced team motivation

FM Hard Services Manager

JLL Japan
03.2016 - 01.2022
  • Managed AXA Life Insurance account, overseeing client facilities (leased Tokyo head office and 5 owned buildings nationwide), providing engineering leadership to ensure precise delivery of O&M services across all locations
  • Developed and led the timely completion of LCM mid/long-term plans, budget applications, and PPM strategy for client facilities within quarterly deadlines
  • Coordinated third-party O&M vendors across client facilities, establishing service delivery frameworks tailored to each facility's technical requirements
  • Proposed and executed 36 building system renovation projects (JPY 415M) across 6 aging facilities (2017-2020); achieved JPY 52M savings through VE and negotiations, earning 50% as contractual performance incentive

Facility O&M Manager

SJ Property Management
10.2011 - 02.2016
  • Oversaw a large-scale building (GFA: 28,115 m²) in Nagoya and 15 patrol-managed buildings in Tokyo, leading 2 direct reports and 13 third-party staff members to deliver optimal facility performance and maintenance services
  • Established appropriate priorities for building systems O&M while ensuring development and effective implementation of PPM schedules
  • Developed strong working relationships with key landlords and tenants, securing and maintaining long-term service agreements
  • Responded rapidly to critical power outage at a patrol-managed building on a holiday, partnering with the electrical contractor to diagnose and resolve the issue while minimizing business disruption to an operating retail tenant

FM Sales & Operations Manager

SENON Corporation
04.2007 - 03.2011
  • Oversaw 10 patrol-managed buildings and 7 staffed facilities (5 Japan Air Self-Defense Force bases with boiler facilities nationwide, a hospital, and a university campus) while supervising 15 on-site facility O&M staff members
  • Executed comprehensive operations from bid calculation to contracting and site establishment, securing contracts for the Japan Maritime Self-Defense Force base boiler and electrical systems O&M (JPY 50M annually)

Facility O&M Team Leader & HVAC Specialist

TAISEI Engineering
04.1999 - 03.2007
  • Performed 24-hour BMS monitoring & facility maintenance operations for a portfolio of 12 buildings while leading a 3-person rotating facility O&M team, executing appropriate emergency responses to equipment malfunctions and routine O&M tasks
  • Provided engineering leadership as HVAC specialist, planning and managing system maintenance programs while delivering technical advice to stakeholders based on comprehensive knowledge and skills

Education

Course Certificate - HVAC Systems

Tokyo Metropolitan Vocational Training School
Tokyo, Japan
04.2001 -

Bachelor of International Studies -

Aoyama Gakuin University
Tokyo, Japan
04.2001 -

Software

Word, Excel, PowerPoint, Outlook, Teams

Corrigo, SafetyStratus, Intelex

Languages

Japanese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Certification

Certified Facility Manager of Japan (CFMJ) Certificate

Skills

Building Systems (HVAC, Electrical, Plumbing)

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Timeline

EHS Contract Specialist for Japan & Korea

JLL Japan
05.2024 - Current

FM Hard Services Team Manager

JLL Japan
02.2022 - 04.2024

FM Hard Services Manager

JLL Japan
03.2016 - 01.2022

Facility O&M Manager

SJ Property Management
10.2011 - 02.2016

FM Sales & Operations Manager

SENON Corporation
04.2007 - 03.2011

Course Certificate - HVAC Systems

Tokyo Metropolitan Vocational Training School
04.2001 -

Bachelor of International Studies -

Aoyama Gakuin University
04.2001 -

Facility O&M Team Leader & HVAC Specialist

TAISEI Engineering
04.1999 - 03.2007

Awards & Recognition

  • JLL/Cisco APJC Inspire Award – Bronze Honor (May 2025) for leading ISO 14001 internal audit, demonstrating JLL's "be intentional" behavior at Cisco account
  • JLL WD CIWG Award (2023) for achieving energy conservation through installation of demand-responsive HVAC control systems at NCB account
Takashi OkoshiFM Hard Services Manager