Taha Lodhi
Sales Export Manager | JDM Cars & Auto Parts | Key Accounts Manager | Lead Generation
Hirakata,27
Summary
Experienced international business professional with senior sales and software implementation management experience. With over 7 years of diverse industry experience, I have developed expertise in key account management, lead generation, and business development, specifically in the JDM vehicles and auto parts exports sector. My career began at CureMD, where I played a pivotal role in implementing and supporting Electronic Health Record (EHR) solutions for US-based healthcare practices. As an Implementation Specialist and Key Accounts Executive, I successfully managed large initiatives, acting as a liaison between clients/developers and providing strategic support to top-grossing clients. Transitioning into international trade, I utilized my technical skills and client management expertise as a Key Accounts Manager at Sea Links Co., Ltd., significantly expanding heavy equipment and spare parts export activities in Egypt, Mauritius, Malaysia, and the Philippines markets.
Overview
10
10
years of professional experience
Work History
Sales Manager
JAPAN AUTO PARTS EXPRESS Co., Ltd.
Yawata , Kyoto
9 2020 - Current
- JDM Vehicles Exports specialist
- Manage Auto Parts orders for dispatch by Express or Container for existing & new customers
- Parts Support to Vehicle buyers prior to export
- New Business development
- Recruitment & Training of Sales Team
- Website: http://jap-express.com/
Key Account Manager
Sea Links Co., Ltd
Kobe , Hyōgo
10.2017 - 09.2020
- Increase Sales in assigned target areas (Egypt, Philippines, Malaysia &
- Mauritius)
- Client handling and support.
- Client retention planning.
- Market research to find new markets or opportunities in existing markets.
- Manage operations for clients from purchasing to delivery and collection of payment.
- Manage spare parts inquiries and delivery (website management).
- Software Sales Cold Calling
- Demo/Appointment Scheduling.
Lead Generation Specialist
Software Finder
Remote
09.2019 - 09.2019
- Software Sales Cold Calling
- Demo/Appointment Scheduling
Implementation Specialist/Application Analyst
CureMD
Lahore
07.2015 - 09.2017
- Implementation of CureMD in new clinics/practices (Help implement new clients transition from paper health records to go electronic & transition from previous EHR to CureMD)
- Dedicated Key Account (Clients) for Support (Point of contact for support related inquires, application training and issue escalation for high revenue generating clients) Page 2 of 3
- Team Lead (Leading a team of 3 support representative for maximum support tickets and calls addressed)
- Co-ordinate with Business Analysis to develop more features for the core product
- Work with department management to develop SOPs and performance trackers
- Workflow testing before cross-browser functionality update
- Customer Support Representative (Support Calls Handling & Support Ticket
- Handling)
- Application Analysis for better customer experience (Analyzing application workflows to come up with ideas for development team to enhance user experience)
- Application troubleshooting (conduct thorough research to identify affected areas and possible root cause of issues to determine the severity)
- Issue escalation (escalate issues to the development team, following the standard protocol and severity of the issue)
- Application Training for client on ad hoc basis (provide training to new and existing customers for assistance)
Marketing Intern
BulleyShah Packaging
Lahore
07.2014 - 08.2014
- Market analysis of company’s products
- Post sale process handling
- Inventory management in ERP (SAP).
Education
BBA - Marketing And Media
Lahore School Of Economics
Lahore 08.2024 - 07.2015
Skills
Sales Management
Recruiting
Client Relationship Management
Sales Reporting
Staff Management
Lead Generation
Account Management
Motivational Skills
B to B sales
Websites
Languages
English (Native or Bilingual)
Proficient
C2
Urdu (Native or Bilingual)
Advanced
C1
Japanese (Limited Working)
Intermediate
B1
Awards
- Employee of the month
- Implementation Specialist of the Year
Accomplishments
Employee of the Month at CureMD
Implementation Specialist of the Year at CureMD
Interests
Brazilian Jiu Jitsu
Football (Soccer)
Movie Buff
Anime
Personal Development
Timeline
BBA - Marketing And Media
Lahore School Of Economics
08.2024 - 07.2015
Lead Generation Specialist
Software Finder
09.2019 - 09.2019
Key Account Manager
Sea Links Co., Ltd
10.2017 - 09.2020
Implementation Specialist/Application Analyst
CureMD
07.2015 - 09.2017
Marketing Intern
BulleyShah Packaging
07.2014 - 08.2014
Sales Manager
JAPAN AUTO PARTS EXPRESS Co., Ltd.
9 2020 - Current
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