Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Hobby
Timeline
Generic
Sundar Khati

Sundar Khati

Housekeeping Supervisor In Fairmont Hotel
Itabashi,Tokyo

Summary

Hardworking and passionate job seeker with strong organizational skills with discipline. Ready to help team achieve organization goals along with learning & improving own skills.

Overview

14
14
years of professional experience
2
2
Certifications
4
4
Languages

Work History

Housekeeping Supervisor and Turndown Incharge

Fairmont Tokyo
06.2025 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Increased employee performance through effective supervision and training.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.

Housekeeping Supervisor

Conrad Hotel
02.2019 - 06.2025
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Conduct morning briefing to room attendants for smooth daily operation.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Increased employee performance through effective supervision and training.
  • Placed orders for housekeeping supplies.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Completed schedules, shift reports, and other business documentation.

Assistant Marketing Supervisor

Tiger International Co.Ltd
06.2016 - 11.2017
  • Transformed corporate website and social media platforms to better engage customers and promote sales.
  • Conducted market research to identify new opportunities and target markets.

Assistant Sales and Marketing Manager

Boudhik Sansar Pvt.ltd
05.2012 - 06.2015
  • Championed the use of customer feedback to drive continuous improvement efforts, resulting in increased client satisfaction and loyalty.
  • Negotiated contracts with suppliers to secure favorable terms that maximized profitability while maintaining quality standards.
  • Developed strong relationships with clients for long-term business growth and customer satisfaction.
  • Increased sales revenue by strategizing and implementing effective marketing campaigns.
  • Analyzed market trends, identifying opportunities for product expansion and increased sales.

Education

Bachelor's Degree In Business Studies - Business Management

Shanker Dev Campus
Putalisadak, Kathmandu, Nepal
02-2013

Hotel Management

New Horizon College
Butwal, Nepal
02-2012

Skills

Cleaning practices

Additional Information

1990 November 10


Certification

Best Supervisor

Hobby

Making new friend, Reading books and Travelling.

Timeline

Housekeeping Supervisor and Turndown Incharge

Fairmont Tokyo
06.2025 - Current

Housekeeping Supervisor

Conrad Hotel
02.2019 - 06.2025

Assistant Marketing Supervisor

Tiger International Co.Ltd
06.2016 - 11.2017

Assistant Sales and Marketing Manager

Boudhik Sansar Pvt.ltd
05.2012 - 06.2015

Bachelor's Degree In Business Studies - Business Management

Shanker Dev Campus

Hotel Management

New Horizon College
Sundar KhatiHousekeeping Supervisor In Fairmont Hotel