Sundar Khati
Housekeeping Supervisor In Fairmont Hotel
Itabashi,Tokyo
Summary
Hardworking and passionate job seeker with strong organizational skills with discipline. Ready to help team achieve organization goals along with learning & improving own skills.
Overview
14
14
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Housekeeping Supervisor and Turndown Incharge
Fairmont Tokyo
06.2025 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
Housekeeping Supervisor
Conrad Hotel
02.2019 - 06.2025
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conduct morning briefing to room attendants for smooth daily operation.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Completed schedules, shift reports, and other business documentation.
Assistant Marketing Supervisor
Tiger International Co.Ltd
06.2016 - 11.2017
- Transformed corporate website and social media platforms to better engage customers and promote sales.
- Conducted market research to identify new opportunities and target markets.
Assistant Sales and Marketing Manager
Boudhik Sansar Pvt.ltd
05.2012 - 06.2015
- Championed the use of customer feedback to drive continuous improvement efforts, resulting in increased client satisfaction and loyalty.
- Negotiated contracts with suppliers to secure favorable terms that maximized profitability while maintaining quality standards.
- Developed strong relationships with clients for long-term business growth and customer satisfaction.
- Increased sales revenue by strategizing and implementing effective marketing campaigns.
- Analyzed market trends, identifying opportunities for product expansion and increased sales.
Education
Bachelor's Degree In Business Studies - Business Management
Shanker Dev Campus
Putalisadak, Kathmandu, Nepal02-2013
Hotel Management
New Horizon College
Butwal, Nepal02-2012
Skills
Cleaning practices
Additional Information
1990 November 10
Certification
Best Supervisor
Hobby
Making new friend, Reading books and Travelling.
Timeline
Housekeeping Supervisor and Turndown Incharge
Fairmont Tokyo
06.2025 - Current
Housekeeping Supervisor
Conrad Hotel
02.2019 - 06.2025
Assistant Marketing Supervisor
Tiger International Co.Ltd
06.2016 - 11.2017
Assistant Sales and Marketing Manager
Boudhik Sansar Pvt.ltd
05.2012 - 06.2015
Bachelor's Degree In Business Studies - Business Management
Shanker Dev Campus
Hotel Management
New Horizon College