Stephanie Santana
Florida
Summary
Proven Quality Assurance Specialist with a track record of enhancing workflow efficiency through automation at Terumo Aortic Sunrise. Skilled in analytical thinking and problem-solving, adept at fostering team collaboration and ensuring compliance with industry standards. Spearheaded a mentoring program at Maple Street Biscuit Company, driving revenue to $1.2 million through strategic management and cost control.
Overview
7
7
years of professional experience
Work History
Quality Assurance Specialist
Terumo Aortic Sunrise
07.2023 - 06.2024
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
General Manager
Maple Street Biscuit Company
08.2017 - 07.2022
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Spearheaded launch and management of high-traffic store with gross annual revenue reaching $1.2 million.
Education
High School Diploma -
Hialeah Gardens High School
Hialeah Gardens, FL05-2015
Skills
- Detail-oriented
- Quality assurance
- Analytical thinking
- Problem-solving skills
- Team collaboration
- Customer service
- Risk management
- Friendly, positive attitude
- Calm under pressure
- Organizational skills
- Computer skills
- Ordering and purchasing
Timeline
Quality Assurance Specialist
Terumo Aortic Sunrise
07.2023 - 06.2024
General Manager
Maple Street Biscuit Company
08.2017 - 07.2022
High School Diploma -
Hialeah Gardens High School
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