SRISHTI CHOUDHARY

> Proficient in utilizing DevOps tools such as Docker, Kubernetes, and Ansible to streamline software development and deployment processes.
> Experienced in BIND DNS administration and proficient in managing SAN and NAS sharing. Skilled in Bash shell scripting and proficient in working with VMware, VSphere and NFS

> Well-versed in PCS and VCS Cluster and experienced in clustering and virtualization.
> Knowledgeable in Linux server administration, providing L2 and L3 support, handling ISCSI storage, patch management, and server hardening.
> Proficient in web administration, including Apache, Nginx, and IIS with SSL support. Skilled in managing mail servers, FTP, SSH, and implementing security measures.
> Experienced in working with monitoring tools such as Nagios and GRAFANA
> Proficient in cloud technologies, particularly GCP. Skilled in load balancing and handling VMs deployed on Chef and Terraform for regular maintenance.
> Well-versed in working with GIT, Jenkins, Docker and K8s for upgrade requests, ensuring smooth
software versioning and deployment.
> Experienced in managing DNS, Apache/Nginx, TCP/IP, SNMP, proxy, mail, DNS, HTTP, and SLB/TLS related tasks for web-server requests.
> Familiar with in-house Cloud platform 'OneCloud,' adept at managing LBaaS (Load Balancer as a Service) and StaaS (Storage as a Service) using Kubernetes (K8) and Docker.
> Worked with stakeholders to determine implementation and integration of system-oriented projects.
> Designed tailored Knowledge transfer solutions to train new joiners
Conducted end-user reviews for modified and new systems.

> Managed server deployment tools such as VSphere Web Client and Nutanix to efficiently deploy both Windows and Linux servers. • Acquired in-depth knowledge of the internal Akamai Server infrastructure, allowing for effective management and troubleshooting.

> Demonstrated expertise in resolving SSH issues on virtual machines through comprehensive troubleshooting techniques.

> Possessed a thorough understanding of the overall configurational and architectural setup of servers, ensuring optimal performance and stability.

> Collaborated with cross-functional teams to implement server configurations aligned with project requirements.

> Conducted regular monitoring and performance analysis of servers to identify potential bottlenecks and optimize resource allocation.

> Developed and documented standard operating procedures (SOPs) for server deployment and servers, ensuring optimal performance and stability.

> Collaborated with cross-functional teams to implement server configurations aligned with project requirements.

> Conducted regular monitoring and performance analysis of servers to identify potential bottlenecks and optimize resource allocation.

> Developed and documented standard operating procedures (SOPs) for server deployment and troubleshooting processes to ensure consistency and facilitate knowledge sharing.

> Maintained strong adherence to security protocols and best practices, implementing robust measures to safeguard server infrastructure.

> Proactively identified areas for improvement and implemented strategies to enhance server performance, scalability, and reliability.

> Acted as a reliable point of contact for technical support, assisting colleagues and clients in resolving server-related issues in a timely manner.

> Managed application support and provided client support for major airlines such as Emirates, Etihad, Qatar, and Jet Airways.
> Created a bridge between different teams to ensure seamless server support and facilitate effective communication.
> Handled escalation calls and maintained service level agreements (SLAs) for all applications and tickets received through the IBM Level 1 Desk.
> Maintained the Airman Web application used for real-time flight health monitoring.
> Ensured the Airbus World Website was operational and available for clients at all times.
> Communicated technical development stages and provided design support to stakeholders.
> Resolved product design, acquisition, and launch concerns to achieve customer's targeted business goals.