Seasoned PMP-certified Program and Operations Management Leader with 14+ years of experience driving high-impact initiatives across supply chain, operations, and cross-functional teams
Amazon (2020 onwards)
Google Maps (between 2012 ~2020):
azon Supply Chain and Operations Finance (Jan’24 onwards):
● Identified and led large-scale, strategic projects to maximize end-to-end value for Amazon's supply chain finance operations
● Served as a finance partner, effectively communicating insights to drive business actions
● Built robust finance processes and tools to support tactical and strategic decision-making
● Maintained and analyzed data to develop relevant reports/metrics to improve cash flow and customer experience
● Hired, developed, and mentored a high-performing team to promote diversity and inclusiveness.
AWS Tech Infra Program Management (June’22 to Dec’23):
● Managed data center retirement and migration portfolios across 14 APAC regions, leading a team of 8 direct reports
● Worked with sales/marketing to understand capacity demands and define short/long-term plans with senior leadership
● Developed and implemented portfolio tracking tools to ensure on-time delivery and optimal budget utilization
● Presented business reviews to VP level stakeholders about performance and improvement initiatives.
● Implemented data reporting framework for my complex org in 5 months which resulted in reducing data extraction and reporting TAT (turn around time) from 2 weeks to 4 hours.
● Implemented new portfolio tracking mechanism which helped reduced vendor budget spend in 2022 by $1.5M. Same system is being implemented globally which has the potential to save vendor budget spend by $5M.
Amazon Retail Compliance PMO (Sep’20 to May’22)
● Led a team of 8 direct reports to manage a complex compliance portfolio across 10 verticals and 5 APAC marketplaces
● Developed strategic vision for program management, metrics, and process improvement initiatives
● Built new customer and seller engagement tools by working with engineering and product teams which improved product safety index by 17%points.
● Setup a data reporting framework across Compliance and other stakeholder groups which reduced data delivery TAT by 64%.
●Delivered compliance requirements for high impact business expansion programs (2 in AU, 3 in SG and 1 in KOR) in 2021 which enabled Amazon’s entry into new markets of NZ, KOR and MY. The projected impact for these projects for 2022 is a GMS growth of $200M, 11% reduction in FC handling cost per unit.
● PMO Lead, Offshore Legal Services at Franklin Templeton Investments (Feb 2016 - Dec 2017)
● Project Manager, Google Maps at GlobalLogic (Aug 2012 - Feb 2016)
● Product Executive, NexStep Infotech Pvt Ltd (Dec 2010 – Oct 2011).
Operations Management
Supply Chain Management
Strategic Planning and Decision-Making
Data Analytics and Reporting
Stakeholder Collaboration and Alignment
Talent Development and Team Leadership