Summary
Overview
Work History
Education
Skills
Interests
Declaration
music, cooking
Timeline

Sowmya Lokanath Abbigeri

Senior Associate
Tokyo

Summary

Senior Associate with over 7 years of experience in Finance & Accounting (F&A) within a BPO environment, supporting US-based clients. Expertise in Accounts Payable (AP), Accounts Receivable (AR), and Bank Reconciliation, with hands-on experience using QuickBooks. Proven ability to maintain high accuracy, meet deadlines, and work collaboratively in fast-paced, client-driven environments. Strong cross-cultural adaptability with over 12 years of experience living in Japan.

I have extensive experience in finance and accounting operations within the BPO industry, with a strong focus on supporting US-based clients. I have consistently maintained a high level of accuracy and strict adherence to deadlines in all assigned tasks. My strengths include hands-on experience in accounting processes using QuickBooks, as well as the ability to flexibly handle multiple responsibilities in a dynamic work environment. In addition, I have contributed to process standardization and quality improvement through training and mentoring team members. I am eager to leverage my experience and skills to contribute as an immediate asset in your company’s global business environment.

Overview

4
4
Languages
7
7
years of professional experience

Work History

Customer Support Specialist, Human Resource Specil

Cosmic IT Services
10.2012 - 11.2013
  • Troubleshot software, account, and connectivity issues, guiding users through clear step-by-step solutions.
  • documented support interactions, maintaining detailed knowledge-base entries and consistent case histories.
  • Escalated complex incidents to technical teams, tracking ownership until closure and customer confirmation.

Senior Associate

EXL SERVICES
12.2006 - 04.2012
  • Handled end-to-end accounting operations for US clients
  • Managed AP, AR, and bank reconciliation processes
  • Maintained financial records and performed daily/monthly accounting tasks
  • Worked with QuickBooks for financial data processing
  • Delivered consistent and accurate financial reporting
  • Supported team operations and assisted in training new employees
  • Demonstrated flexibility by working across multiple processes

Education

MBA - SAP FICO (Finance and Controlling)

S Square Technologies, Bangalore
01-2009

MBA - Master of Business Administration

Kuvempu University, Davangere, Karnataka, India
01-2006

BBM - Bachelor of Business Management

Kuvempu University, Shimoga, Karnataka, India
01-2004

Pre-University Education

DVS pre-university college, Shimoga
01-2001

High school

Adichunchanagiri high school, Shimoga
01-1999

Skills

Accounts Payable (AP) & Accounts Receivable (AR)

Bank Reconciliation

Financial Accounting Operations (F&A)

QuickBooks

Month-end processing support

Process-oriented BPO operations

Training and mentoring new team members

MS Office (Excel, Word)

Strong communication and teamwork

QuickBooks

MS Office (Excel, Word)

HTML, Paperless Systems

Interests

I am intrested sports like chess, Batmitton, etc

I am intrested in learning new skills and new concepts

And intrested to work hard to achive my goal

Declaration

I hereby declare that all the information given above is true to the best of my knowledge and belief.

music, cooking

I am learning japanese N4 level, and i want to learn japanese more while working so i can improve my japanese language

Timeline

Customer Support Specialist, Human Resource Specil - Cosmic IT Services
10.2012 - 11.2013
Senior Associate - EXL SERVICES
12.2006 - 04.2012
Adichunchanagiri high school - , High school
DVS pre-university college - , Pre-University Education
Kuvempu University - BBM, Bachelor of Business Management
Kuvempu University - MBA, Master of Business Administration
S Square Technologies - MBA, SAP FICO (Finance and Controlling)
Sowmya Lokanath AbbigeriSenior Associate