SAP Certified Application Associate- Financial Accounting with ERP 60 EhP6
Shunsuke Ota
Ex-system Engineer
Shunan
Summary
Adept Systems Engineer with a proven track record at COMWARE CO., LTD., where I spearheaded initiatives that significantly enhanced service delivery and productivity. Mastered ABAP at Nissay Information Technology, showcasing my technical analysis and team training capabilities. Known for exceptional technical support and system troubleshooting skills, I consistently deliver solutions that exceed employer expectations.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Systems Engineer
COMWARE CO.,LTD.
04.2012 - 05.2016
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
- Developed custom software solutions for various business needs, resulting in improved productivity.
- Conducted end-user reviews for modified and new systems.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Trained team members on new technologies and best practices, elevating overall skill set of department.
Systems Engineer Trainee
Nissay Information Technology Co, Ltd.
04.2009 - 10.2011
- Updated project documentation over 100 files and distributed to appropriate project personnel.
- Documented system changes performed to maintain accurate operating records.
- Helped develop and maintain system procedures to support file integrity and operation in event of system loss.
- Enhanced system performance by implementing efficient network configurations and optimizing server settings.
- Learned programming language ABAP and wrote several programs.
Education
Bachelor of Arts - Faculty of Law
Waseda University
Shinjuku City, Tokyo, Japan 04.2004 - 09.2008
Skills
Technical Analysis
Helpdesk operations
Technical Support
System Troubleshooting
Root Cause Analysis
Software
Languages
Japanese
Native language
English
Advanced
C1
Listening Classical Music, Hip Hop Music and Rock Music. Reading books
Recently read the text of elliptic function written by A. Hurwitz in Japanese.
Timeline
Systems Engineer
COMWARE CO.,LTD.
04.2012 - 05.2016
Systems Engineer Trainee
Nissay Information Technology Co, Ltd.
04.2009 - 10.2011
Bachelor of Arts - Faculty of Law
Waseda University
04.2004 - 09.2008
Similar Profiles
Carlos Esteban Berrio GomezCarlos Esteban Berrio Gomez
Level 1 Helpdesk Agent at ComwareLevel 1 Helpdesk Agent at Comware
Matilda Tinashe BorerweMatilda Tinashe Borerwe
ESL Instructor at PEC English SchoolESL Instructor at PEC English School
BARATH ABARATH A
Systems Engineer at ATOS Global IT Solutions And Services PrivateSystems Engineer at ATOS Global IT Solutions And Services Private