Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shota Wagner

Technician
Misawa,Aomori

Summary

Accomplished Technician at Allied Telesis, adept in equipment maintenance and customer service. Enhanced system reliability through precise troubleshooting and repairs, boosting customer satisfaction. Recognized for attention to detail and problem-solving skills, contributing to a safe work environment. Proficient in using mechanical tools and power equipment.

Results-driven professional prepared for equipment installation roles, bringing valuable experience in setting up and maintaining machinery. Known for reliability and adaptability, consistently delivering high-quality work while maintaining strong team collaboration. Skilled in interpreting technical documents, troubleshooting mechanical issues, and ensuring compliance with safety standards.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Technician

Allied Telesis
Misawa, Aomori
06.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Worked with diverse types of weather and ground conditions.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Fast Food Worker

Subway
Misawa, Aomori
10.2023 - 06.2024
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Trained newly hired employees on routine tasks and customer service.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Assisted with preparing salads and cold food items.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Education

High School Diploma -

Hachinohe St Ursula High School
Aomori, Japan
04.2001 -

Skills

Maintenance and repairs

Problem-solving

Customer service

Equipment maintenance

Installation and repair

System troubleshooting

Equipment Repair

Troubleshooting

Component replacement

Attention to detail

Power Tools and Equipment

Customer interaction

Work Planning and Prioritization

Mechanical tools

Timeline

Technician

Allied Telesis
06.2024 - Current

Fast Food Worker

Subway
10.2023 - 06.2024

High School Diploma -

Hachinohe St Ursula High School
04.2001 -

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Shota WagnerTechnician