After graduating from a language school in NY, I have accumulated about 10 years of experience in in-house IT infrastructure across the medical, financial, IT, and compliance industries. I started my career as an in-house IT specialist at the National Center for Child Health and Development, providing Desktop Support. Later, I joined a global IT team at Nomura Securities, where I managed an iPhone migration project while also handling Desktop Support. I then expanded my expertise in Desktop Support and BCP projects at Pictet Asset Management. Following that, I worked as an Onsite/Remote Support Engineer (L2) at Dell Technologies. Currently, I am part of systemsGo, where I provide both remote and onsite IT support.
Onsite Support/Infrastructure Support/Project Support
Support for 1000 employees/sub-contractors
【Contents】
【IT Team Scale】
Onsite Support/Infrastructure Support/Project Support/Event Support
Support for 3000 Japanese employees
【Contents】
【IT Team Scale】
Troubleshooting
Communication
Teamwork and collaboration
undefinedCompTIA A+
CompTIA A+
ITIL V3
LPIC Level 1
TOEIC Score 615