Summary
Overview
Work History
Education
Certification
Timeline
Generic

Sho Hasegawa

Matsudo

Summary

Proven Operations Specialist with a track record of enhancing operational efficiency and teamwork orientation at IGF Sales Department. Excelled in client relationship development and report writing, securing multiple IGF GM Awards. Demonstrated expertise in sales support and telesales, reputation for reliable support based on our sales experience.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Specialist

IGF Sales Department
07.2022 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Focused on Sales Enablement and provided Learning Opportunities for Sales and Staff.
  • Prepare materials related to SIR and GSR and compile data required by sales on a daily basis.
  • Compiles data and prepares documents requested by Japan GM

Sales Support Specialist

IGF Sales Department
01.2020 - 06.2022
  • Assisted IBM Financing sales with sales needs such as TAT/priority oriented work handling.
  • Provided support by offering guaranteed lease initiatives to sales in cooperation with the guarantee company's representatives.
  • In charge of basic education for new IBMF comers and was able to train them to become full fledged employees.


▪️2020 3Q IGF GM Award Winner

(JTB:$17.1M GBS/GTS SSF with guaranteed lease)


▪️2021 1Q IGF GM Award Winner
(BSDIT: $17.1M GBS/GTS SSF)

▪️2021 IGF F&O`s Recognition Program Winner
(Education of IGF New Comer at Newcomer Task)

▪️2021 IGF F&O`s Recognition Program Winner
(Strengthened relationship with Fuyo General Lease)

Sales

Distribution, IGF Sales Department
08.2018 - 12.2019
  • Promote Financing to NB customers and acquire new contracts.

Sales

PC&Mobile, IGF Sales Department
01.2016 - 08.2018
  • Established a division specializing in PC & Mobile as an early member of the team.
  • Proposed PC/Tablet leasing solutions for manufacturing, pharmaceutical, and insurance companies, and developed partnerships with Apple and Apple Partners.
  • Acquired the ability to expand sales through Residual Value based leasing and skills in developing new partners and building cooperative systems


▪️2016 3Q IGF GM Award Winner
(Manulife Life Insurance: $5.34M 2,820 iPads)


▪️2017 1Q IGF GM Award Winner
(Jtekt: $1.00M Windows PC 1,452 units)

Telesales Representative

.com IGF Sales Department
01.2010 - 12.2015
  • Increased sales by effectively identifying customer needs and presenting tailored solutions.
  • Enhanced customer and BP satisfaction by providing prompt and accurate responses to inquiries.

▪️Received Inside Sales MVP for 2Q 2012

104 Inquiries Won35(34%) 28 Contracts with ROF or more (84.6%)Recognized for contribution to SDE promotion.

▪️CS Improvement Activity Leader Responsible in 2014

Improvement of utilization rate through functional improvement of credit system for BPs YTY:10.6%

Telesales Representative

.com GB Sales Department
04.2007 - 12.2008
  • Answered inbound telephone calls from interested customers to persuasively discuss IBM offerings.
  • Overcame objections using friendly, persuasive strategies.
  • Improved product knowledge, attending regular training sessions and staying updated on industry trends.

Education

Bachelor of Arts - Economics

University of North Texas
Denton, Texas
12-2006

Certification

  • 2nd grade Certified Skilled Professional of Financial Planning - JAPAN ASSOCIATION FOR FINANCIAL PLANNERS

Timeline

Operations Specialist

IGF Sales Department
07.2022 - Current

Sales Support Specialist

IGF Sales Department
01.2020 - 06.2022

Sales

Distribution, IGF Sales Department
08.2018 - 12.2019

Sales

PC&Mobile, IGF Sales Department
01.2016 - 08.2018

Telesales Representative

.com IGF Sales Department
01.2010 - 12.2015

Telesales Representative

.com GB Sales Department
04.2007 - 12.2008

Bachelor of Arts - Economics

University of North Texas
Sho Hasegawa