Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Shizuku Mima

Shizuku Mima

New Lynn

Summary

Dynamic and dedicated restaurant waiter with a proven track record at Hotel Miyajima Villa, excelling in customer service and team collaboration. Skilled in food hygiene and order taking, I consistently enhance guest satisfaction through attentive service and personalized menu recommendations, ensuring a memorable dining experience.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Restaurant Waiter

Hotel Miyajima Villa
Hiroshima
04.2025 - 07.2026
  • Provided friendly service to guests in dining area.
  • Took customer orders and ensured accuracy before serving.
  • Assisted with menu recommendations and special requests.
  • Maintained cleanliness of tables and dining environment.
  • Collaborated with kitchen staff for timely food delivery.

Hotel Front Desk Clerk

Hakone Kowakidani Onsen Mizunoto
Kanagawa
08.2025 - 01.2026
  • Greeted guests warmly and provided check-in assistance.
  • Managed room assignments and updated reservation systems efficiently.
  • Processed payments and maintained accurate financial records daily.
  • Maintained lobby cleanliness and organized front desk supplies effectively.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Restaurant Waiter

Shinsenkaku Kobe
Hyogo
10.2023 - 03.2025
  • Provided attentive service to guests, ensuring a pleasant dining experience.
  • Delivered food and beverages promptly to tables in a busy restaurant setting.
  • Assisted in menu selections, offering recommendations based on guest preferences.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Checked on guests during meals to ensure satisfaction with each course.

Education

Certificate - Academic English Level4

Unitec
02.2026 - 03.2026

Bachelor of Arts - English Literature

Kwansei Gakuin University
Nishinomiya Hyogo
04.2021 - 03.2025

Skills

  • Customer service
  • Team collaboration
  • Food hygiene
  • Table setting
  • Service quality
  • Soft drink service
  • Alcoholic beverage service
  • Order taking
  • Food service promotion

Languages

Japanese
First Language
English
Intermediate (B1)
B1

Timeline

Certificate - Academic English Level4

Unitec
02.2026 - 03.2026

Hotel Front Desk Clerk

Hakone Kowakidani Onsen Mizunoto
08.2025 - 01.2026

Restaurant Waiter

Hotel Miyajima Villa
04.2025 - 07.2026

Restaurant Waiter

Shinsenkaku Kobe
10.2023 - 03.2025

Bachelor of Arts - English Literature

Kwansei Gakuin University
04.2021 - 03.2025
Shizuku Mima