ShiYong Li
Itoshima
Summary
Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager
TOUHEI KOUGYOU CO., LTD
Itoshima
07.2015 - 02.2022
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Reduced costs by 30%, managed delivery schedules and performed risk analysis to improve overall profitability.
- Managed budget implementations, employee evaluations and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Evaluated suppliers to maintain cost controls and improve operations.
President
HANGZHOU KOKA TRADE CO., LTD
HANGZHOU, ZHEJIANG
07.2005 - 02.2022
- Supported and supervised team of 8 professionals.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Employed optimal safety practices to reduce worksite complaints and hazards
- Achieved under-budget and on-time project management to adhere to project goals
- Initiated operational improvements using lean methodologies to drive efficiency and reduce costs by 18%.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email
- Resolved issues and recommended actions based on production and compliance reports
- Generated 23% increase in client accounts through implementation of effective market strategies across major search engine platforms
- Initiated operational improvements using lean methodologies to drive efficiency and reduce costs
- Generated 45% increase in client accounts through implementation of effective market strategies across major search engine platforms
Assistant Manager
China General Construction Co. LTD Chad Branch
Ndjia Mena, Chad
03.1993 - 03.1996
- This Civil Construction Branch Company located at capital of Chad, Ndjamena and developed construction market in Chad, Cameroon and Nigeria.
- Translation between Chinese-French-English, including documentations such as Tender, Contracts and on construction site inspection-meeting interpretations.
- Managing schedule of President and other high officers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Education
Bachelor of Arts - French Language And Literature
CENTRAL SOUTH UNIVERSITY
CHANGSHA CITY, CHINA07.1992
GED -
YINING No.4 HIGH SCHOOL
YINNING CITY, CHINA07.1988
Skills
- Business Leadership
- Financial Statement Review
- Department Oversight
- Policy Development and Enforcement
- 4 Languages fluently
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 15% growth of customer base.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 20%.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
Affiliations
- Professional Convention Management Association
- Professional Women's Network, Treasurer 2002-2004
Certification
- Licensed Assistant General Manager - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Additional Information
Good at Foreign languages
Managing 3 companies, include one Hongkong company, 0ne China Company and one Japanese ,
Languages
Chinese (Mandarin), English, French, Japanese
Native language
Timeline
General Manager
TOUHEI KOUGYOU CO., LTD
07.2015 - 02.2022
President
HANGZHOU KOKA TRADE CO., LTD
07.2005 - 02.2022
Assistant Manager
China General Construction Co. LTD Chad Branch
03.1993 - 03.1996
Bachelor of Arts - French Language And Literature
CENTRAL SOUTH UNIVERSITY
GED -
YINING No.4 HIGH SCHOOL
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