Shivam Khurana
Bilingual PMO
Tokyo
Summary
- 5 Years of work experience in Japanese IT industry.
- JLPT N1 Certified
- Experienced in Coordination between different diversities.
- Worked as a Bridge between Japan and other geographies.
- Business Analysis
- L1&L2 Support
- Interpretation/Translation
- Certified AWS Practitioner
Overview
3
3
years of professional experience
Work History
PMO Project Coordinator
Nagarro K.K
05.2024 - Current
- Improved project efficiency by streamlining communication and bridging the gap by using Japanese language.
- Managing the development team to deliver all the development related activities as per the schedule.
- Helping Development team in fixing all the blockers by continues communication with the Stakeholders.
- Facilitating different kind of meetings like Defect Triage, Release planning, daily stand ups etc.
- Fostered a culture of continuous improvement within the project management office, encouraging team members to identify and share best practices for efficient project delivery.
- Enhanced stakeholder satisfaction by managing expectations and delivering results according to set timelines.
- Reported regularly to managers on project budget, progress, and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintain WBS, DSR and other activities on Confluence.
- Tools Knowledge: JIRA, Confluence, Azure Portal
Business Analyst
NEC Corporation India Pvt Ltd
08.2021 - 05.2024
- Responsible for coordination between Japan Team and other geographies.
- Responsible for analyzing the customer requirements and explain the requirements to functional and development teams.
- Technical translations of Telecom document
- Technical Interpretation
- Providing support to Stream leader as a Sub leader in the project
- Creating Requirement related documents
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed gap analysis to identify areas of improvement.
- Tools Knowledge: JIRA, MemoQ, ATLAS.
Senior Operation Professional
IBM India Pvt Ltd
10.2019 - 8 2021
- Running Jobs on Mainframe consoles as soon as it comes on service now
- Performing job scheduling, modification and deletion as per Client request
- Performing regular monitoring and taking actions by referring different SOPs according to the alert
- Performing various checks related to system health on Mainframe
- Taking Daily meetings for Reporting and maintains the coordination between offshore and onsite team.
- Performing regular checks in TWS (Tivoli Workload Scheduler) regarding the status of jobs checking if they are not long running
- Performing checks for Job failure.
- Regular health checks for consoles
- Tools knowledge: Service now, TWS, Mainframe, Zabber, JP1, Remote servers, Netcool
Education
JLPT N1 - Japanese
Japan Foundation
04.2001 -
B.COM -
Delhi University
04.2001 -
Languages
Hindi
Native language
Japanese
Proficient
C2
English
Proficient
C2
Interests
Cricket
Anime
Cooking
Recognition
- Received appreciation for being a quick learner in all projects.
- Received recognition from client for continuous engagements & handling project efficiently
Timeline
PMO Project Coordinator
Nagarro K.K
05.2024 - Current
Business Analyst
NEC Corporation India Pvt Ltd
08.2021 - 05.2024
Senior Operation Professional
IBM India Pvt Ltd
10.2019 - 8 2021
JLPT N1 - Japanese
Japan Foundation
04.2001 -
B.COM -
Delhi University
04.2001 -
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