SHANNON MCCRACKEN

Well-qualified, highly motivated team player, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. With advanced interpersonal and client relationship management skills and being a visionary, outstanding performance in any given task is the expected standard.

Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

• Academic Honors - Pi Gamma Mu International Honor Society in Social Sciences-Aug 2022
• Academic Honors - Order of the Sword and Shield-Oct 2022
• Academic Honors - The Society for Collegiate Leadership & Achievement-Jul 2022

• Introduction to Incident Command System, FEMA-2022
• Basic Incident Command System for Initial Response, FEMA-2022
• Developing and Managing Volunteers, FEMA-2022
• National Incident Management System, FEMA-2022
• National Response Framework, FEMA-2022
• Emergency Planning, FEMA-2022
• Leadership and Influence, FEMA-2022
• Decision Making and Problem-Solving, FEMA-2022
• Effective Communication, FEMA-2022

Traveling Fuels my passion for Logical reasoning:

I love navigating unfamiliar places, resolving language barriers, and finding creative solutions. Each trip pcs`ing with the military orders is a puzzle to be solved, and I thrive on the thrill of the challenge. It`s a journey of self-discovery and growth.