Shaira Armena Tabao
Baker
1153 Nippacho, Kohoku Ward, Yokohama City, Kanagawa Prefecture
Summary
A Baker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Baker with over 5 years of experience in Excellent reputation for resolving problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Baker position. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Baker position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Baker
Saint Germain Co. Ltd.
688 Nippacho, Kohoku Ward, Yokohama City, Kanagawa Prefecture
07.2018 - Current
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
- Decorated baked goods and designed visually appealing displays of finished products.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Filled out inventory and production sheets and informed head baker of stock levels. next day operation by maintaining detailed production schedule.
Customer Service Representative
Alorica
Sta Mesa, Manila
06.2016 - 05.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Science - Information Technology
Santa Isabel College
210 Taft Avenue, Manila 06.2013 - 04.2016
Skills
Bread baking of the bread making process
Certification
Certified Professional Engineer, Bread Baking Operations, Saint Germain Co. Ltd. - May 21,2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Certificate of Technical Intern Training Program Completion- June 2018 to June 2021
05-2021
Bread Baking Training, Tokyo Bread Federation Industrial Cooperative
11-2020
Certified Professional Engineer, Bread Baking Operations, Saint Germain Co. Ltd. - May 21,2027
05-2020
Baker
Saint Germain Co. Ltd.
07.2018 - Current
Customer Service Representative
Alorica
06.2016 - 05.2017
Bachelor of Science - Information Technology
Santa Isabel College
06.2013 - 04.2016
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