Satsuki Tanuma
Kyoto
Summary
Experienced with managing executive schedules and administrative tasks. Utilizes strong organizational and multitasking skills to enhance efficiency and support. Track record of maintaining confidentiality and ensuring seamless operations through effective communication and problem-solving.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Personal Assistant to General Manager
Kyoto Kawaramachi Sanjo Hotel LLC, Hilton Kyoto
Kyoto
05.2025 - Current
- Manage the General Manager (Australia)’s schedule, coordinate appointments, and organize meetings
- Draft, edit, and proofread English documents (reports, presentation materials, etc.)
- Handle communications via email, phone, and official correspondence
- As an Executive Office member, arrange flights, accommodation, dining, and special requests for owners and VIP guests
- Deliver exceptional experiences through personalized VIP services
- Coordinate communication between the General Manager and hotel owners
- Manage correspondence, documentation, and meeting arrangements with local authorities
- Facilitate key projects and reporting between the General Manager and headquarters, Hilton’s sister properties
- Oversaw daily operations in manager role
Senior Executive Assistant
Daymon Worldwide Japan Inc.
Chiba
02.2025 - 04.2025
- Coordinated and acted as a liaison with the customer group and US managing team of Daymon to promote good communication to support both parties’ business to grow and prosper
- Acted legal coordination with US team and manage of contract documents
- Supported for the Japan leadership team and business organization
- Provided communication support for overseas Daymon management team as an internal translator
- Manager position
Senior Associate
Forvis Mazars Advisory Co., Ltd.
Tokyo
11.2024 - 01.2025
- Provided professional support primarily translation from English to Japanese; the original documents are provided by a Regional Manager in Forvis Mazars in UK
- Guided the team and junior associate in term of English communication and translation skills
- Sub-contractor
Senior Personal Assistant to Executives
Forvis Mazars Japan Audit LLC
Tokyo
05.2022 - 10.2024
- Supported CEO (Japanese) and Country Managing Partner (French) of Forvis Mazars Japan for scheduling meetings, travels arrangement, preparing document and presentation materials, managing expense reports, welcoming guests, and ad hoc tasks
- Fully arranged and attended the general meeting of Partner meetings taking the minutes, and responsible for the related documents control (all the minutes and meeting materials) preparing for JICPA’ review
- Fully organized and attended the Partner retreat including some trips to out-of-work locations; being in charge of all related admin works on site
- Prepared the official documents such as audit reports and engagement letters working with the team to submit them to clients and business partners
Executive Assistant
R&R K.K.
Yokohama
05.2019 - 05.2022
- Supported Representative Director (Japanese) as PA for arranging travels, coordinating client matters (e.g. meetings, technical demos, dinners, cultivating new opportunities), preparing presentation documents, managing monthly meeting, and editing the expense reports
- Attended the meetings with local governments and other partners such as GETRO and universities with the Director
- Prepared drafts of Strategy Plan, Quarterly Reports being submitted to HQ in Austria
- Acted as the first contact person regarding Legal & Integrity for HQ and the parent company, ABB. As a responsible for GDPR, Gift &Entertainment tools, updating the Table of Authority, and Terms and Conditions before signing contracts
- Supported Sales team by editing sales data with SAP and CRM
- Supported Marketing for preparing digital innovation day, by seeking a digital platform, supporting GDPR, and preparing letters/emails to customers
- Translated Press Releases on the company website using SDL Trados and official letters to value customers
- Responsible for preparing drafts and final review of all officially released letters, magazine articles
- Arranged all related General Affairs in the office for welcoming guests, selecting/corresponding vendor
Executive Assistant
PricewaterhouseCoopers Arata LLC
Tokyo
09.2017 - 04.2019
- Supported five Executive Partners (an American national, and 4-6 Japanese nationals) at the Financial Service (FS) division for scheduling meetings and travel arrangements, preparing document and travel materials, managing expense reports, and welcoming guests
- Supported arrangements for seminars and events inviting valued clients as the FS division
- Performed as a receptionist at the relevant seminar and meetings in/out of the office when inviting valued clients
- As a secretary for Operation Unit (Asset Management) leader partner, arranged the related meetings for the unit, such as All Staff Meeting and internal events
- Arranged the internal events exclusively for assistants and admin staff, planning the event considering the budget, venue, and placing an order for the catering
Executive Secretary
Grupo Antolin Japan
Tokyo
04.2012 - 08.2017
- Supported Representative Director (Spanish) for scheduling, preparing materials, business trips, monthly expense reports, and family member’s care if necessary
- Being a contact person for Embassy of Spain (The Secretary for Ambassador, The Economy and Commercial office), to prompt support for Representative Director and other Spanish Directors to present the related events, seminars, and launch the Spanish Chamber of Commerce in Japan (2016)
- Supported for expats (total 5 members, Spanish, French, Indian, and Chinese as of June 2017) living in Japan (e.g. selecting housing /school, shopping for livings, accompany to public offices, and any helps for life in Japan)
- Translated and made draft of the contract between the partners companies, the immigration documents in Japanese and English, and French as necessary
- Supported for Administration Chief to organize daily office activities, including contact and management of external vendors/service companies, to prepare newcomer’s launch
- Supported organizing and sorting financial documents including expense reports
- Supported Sales team to sort data via intranet, select relevant information from media and translate the news source in Japanese and English, and update the General Presentation on the company, and relevant sales data, presentation
- Supported Engineering team to prepare/update the relevant documents, and prepare the travel
- Responsible for Internal Communication. Edit the Group’s monthly newsletter to introduce any events/news ongoing project in Japan, as a coordinator of Internal Communication in Asia (Japan, China, South Korea, India, and Thailand) and Head office in Spain
Internal Translator and Project Assistant
Toshiba Corporation, Power Systems Company
Tokyo
05.2010 - 03.2012
- Translated submittal documents from customers, including Request for Quotation, Contracts, Procedures, and Specification. The original was written in French/English
- Translated and review monthly reports on each project to international customers which explained ongoing project’s status
- Interpreted at internal meetings with Japanese Director and those dispatched from Partners Company. Provided cultural consultation to them and enhance their communications with Toshiba employees in Japan as well as their understanding of Japanese business practices
- Attended teleconference with international customers (American, French, and Swedish) and make minutes of meetings
- Attended visitors to Toshiba’s site, factory and dinner. Visitors were mainly from France, US and Sweden
- Supported the team members for preparing for the business trip overseas, made documentation and materials, and prepared the translation
- Nuclear Plant Management Project
Staff Assistant
International Monetary Fund - Regional office for Asia and the Pacific
Tokyo
07.2009 - 04.2010
- Prepared for invitation letters, posters and other relevant materials for seminars and meetings
- Participated in international meetings and seminars as a coordinator staff and helped some guests from overseas at their needs properly
- Handled e-mail communications with overseas clients, counterparts in Washington, D.C.
- Made sure proper words on the translated Annual Report prior to its publication
- Recorded minutes book and confirm that all relevant staff members were kept informed
- Updated and translated draft of fact sheet on the website
- Arranged schedule for Director, accommodations for international business trip for Economists
- Supported Economist and Director of PR for preparation for seminars, parties. The guests were ranged from graduated students from Asia and Pacific to bureaucrats in related Ministry, Bank of Japan, and person in charge at Embassies in Japan
Personal Assistant to Vice President
Sony Ericsson Mobile Communications Japan, Inc.
Tokyo
07.2005 - 03.2009
- Reported to Vice President of R&D division
- Arranged schedule and inside/outside meetings for vice president and R&D division
- Handled e-mail communication for set-up meetings, events and dinner with counterparts in Sweden, clients, and business partners
- Prepared for presentation materials for vice president
- Scheduled client appointments
- Managed up-to-date confidential client files
- Attended visitors from overseas
- Conduct Budget Control
- Coordinated some guests from Sony Corporation as a guest speaker for Town Hall Meetings
- Acted as MC at an internal ceremony marking the company's foundation
- Informal Internal Event and Party Organizer
Project Assistant
Nippon Ericsson, Inc.
Yokohama
03.2004 - 06.2005
- Assisted in Project Manager - data administration, progress project management
- Conducted a variety of office work including preparation of materials, data input and filing
- Handled inquiry telephone calls with accuracy
- Translated materials submitted to domestic companies
- Supported some engineers from overseas to make sure their duties proceeded smoothly
Administrative Assistant
Eco Management Institute, Inc.
Tokyo
04.2002 - 02.2004
- Arranged schedule for President
- Performed general office duties and administrative tasks
Education
B.A. - Western History
Hosei University
Tokyo03-2002
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Strong problem solver
- Creative thinking capacity
- Time management
- Detail-oriented mindset
- Dedicated team player
- Calendar management
Certification
- 8th dan qualified by Nippon Shuji (Calligraphy), Public Interest Incorporated Foundation (1993)
- Driver’s License (2005)
LANGUAGE PROFICIENCY
2er degré au Diplôme d’Aptitude Pratique au Français, Futsuken test (July, 2003)
Diplôme d’études en langue Français 2er degré (DELF A1-A6) (June, 2004)
National Government Licensed Guide Interpreter, English (February 2019)
TOEIC Score 880 (January 2025)
ISS Institute, Translation Program in English and Japanese, 1st Phase, April- August 2008
ISS Institute, For Progressive English Skills Program, October 2009 – February 2010
ISS Institute, Translation Program in English and Japanese, 2nd Phase, April 2017-February 2018
ISS Institute, Translation Program in English and Japanese, especially related business documents till Feb.2021
ISS Institute, Translation Program in English and Japanese, Honka (Advanced) course, April 2022
Some years, from 1999 to 2007, trained for translation, business communication at Athène Français and l’institute Français (Yokohama). I also took the advanced class by correspondence from l’Institute Francais a Tokyo
QUALIFICATION
- Twenty years and more experience as a professional EA and PA with international companies and organizations
- Experienced manager of PA and administrative teams, driving organizational productivity and efficiency
- Strong intercultural communication, interpersonal and coordinating skills
- Resourceful in the completion of projects, effective at multi-tasking
- Able to work under pressure and a self-starter
- Good decision and follow-up skill
- Fluency English and Japanese written and verbal communication skills, well knowledge of French
- Computer skills: MS tools, Google Workspace, and Trados (translation tool)
STUDY ABROAD/ VOLUNTEER ACTIVITY
- Studied French language at Alliance Française à Rouen (1998) for a year
- Participated in Volunteer program for protect ancient building in France (1997) by the Council on International Educational Exchange for three months
Timeline
Personal Assistant to General Manager
Kyoto Kawaramachi Sanjo Hotel LLC, Hilton Kyoto
05.2025 - Current
Senior Executive Assistant
Daymon Worldwide Japan Inc.
02.2025 - 04.2025
Senior Associate
Forvis Mazars Advisory Co., Ltd.
11.2024 - 01.2025
Senior Personal Assistant to Executives
Forvis Mazars Japan Audit LLC
05.2022 - 10.2024
Executive Assistant
R&R K.K.
05.2019 - 05.2022
Executive Assistant
PricewaterhouseCoopers Arata LLC
09.2017 - 04.2019
Executive Secretary
Grupo Antolin Japan
04.2012 - 08.2017
Internal Translator and Project Assistant
Toshiba Corporation, Power Systems Company
05.2010 - 03.2012
Staff Assistant
International Monetary Fund - Regional office for Asia and the Pacific
07.2009 - 04.2010
Personal Assistant to Vice President
Sony Ericsson Mobile Communications Japan, Inc.
07.2005 - 03.2009
Project Assistant
Nippon Ericsson, Inc.
03.2004 - 06.2005
Administrative Assistant
Eco Management Institute, Inc.
04.2002 - 02.2004
B.A. - Western History
Hosei University