English language support in purchase and customer support
SARANYA RAVICHANDRAN
English Language support in Purchasing
Fujigaoka 1-12, Fujisawa
Summary
Objective:
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
1
1
Certification
3
3
Languages
Work History
Home Maker
Self Employed
04.2015 - Current
- Spent 5 years in parenting baby daughter. Now, eager to return to English language support in pursuing and customer support full time career.
Purchase Executive
BRANDSMART INDIA Pvt Ltd
Chennai, Tamil Nadu, India
03.2013 - 05.2014
- Liaison with the production department to maintain optimum inventory.
- Implementing systems to avoid situations like over-stocking or out-of-stock which cause production and financial losses.
- Liaison with finance department for timely payment of bills.
- Developing reports on procurement and usage of material for top management.
- Maintaining the stock of material without any variance by conducting stock verification and documentation.
- Implementing Standard Operating Procedures within the warehouse.
- Regularizing material receipts and ensuring the fluidity of stocks from warehouse to stores.
Customer Care Executive
BRANDSMART INDIA Pvt Ltd
Chennai, Tamil Nadu, India
02.2012 - 03.2013
- Responded to incoming calls regarding technical questions and problem resolution.
- Elicited and recorded customer information and inquiries, following prompts from a computerized system.
- Solved technical problems over the phone in a single customer interaction to increase the customer experience.
- Developed and maintained effective relationships with customers.
- Interacted with other departments to ensure quality service in placing orders and organizing promotional events.
- Assigned the tasks for supporting sales team in recognizing and developing new sales ideas.
Network Trainee
SHASUN RESEARCH CENTER (SRC)
Chennai, Tamil Nadu, India
08.2011 - 02.2012
- Gained a deep understanding of LAN, WAN & V-LAN.
- Acquired a general understanding of creating network connection using Packet Tracker.
- Completed a Mini project using .Net technology.
- Designed a webpage using .Net technology.
Education
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Anna University
India 08.2006 - 05.2010
Certification
Diploma in .Net Technologies
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: Japan
Timeline
Home Maker
Self Employed
04.2015 - Current
Purchase Executive
BRANDSMART INDIA Pvt Ltd
03.2013 - 05.2014
Customer Care Executive
BRANDSMART INDIA Pvt Ltd
02.2012 - 03.2013
Network Trainee
SHASUN RESEARCH CENTER (SRC)
08.2011 - 02.2012
Diploma in .Net Technologies
09-2010
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Anna University
08.2006 - 05.2010
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