Santiago Isakovich
Summary
Dynamic and results-oriented professional with a proven track record at Guzman Y Gomez. Showed strength in enhancing voter engagement in the 2024 Queensland State Elections and boosting sales targets through effective decision-making and relationship building. Skilled in cash handling and employee training, demonstrating a strong customer service focus and the ability to drive performance improvements.
Overview
3
3
years of professional experience
Work History
Political Campaign Volunteer
Liberal National Party
09.2024 - 10.2024
- Increased voter engagement by effectively communicating campaign messages door to door.
- Boosted support for political candidates by conveying relatable stories and personal experiences.
- Maintained accurate records of interactions with potential voters, providing valuable feedback to the campaign team for strategic adjustments.
- Cultivated relationships with community members, fostering trust in the political candidate and party.
Shift Manager
Guzman Y Gomez
09.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
- Counted tills and managed safe deposits, ensuring cash handling procedures were followed accurately and securely.
- Prepared sales and KPI reports, providing insights that supported data-driven decision-making and business performance tracking.
Crew Member
Guzman Y Gomez
06.2021 - 09.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Biomedical Sciences - Biomedical Sciences
University of Queensland
Brisbane, Australia11-2026
Queensland Certificate of Education -
St Benedict's College
Mango Hill11-2022
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Energetic and enthusiastic
- Relationship building
Timeline
Political Campaign Volunteer
Liberal National Party
09.2024 - 10.2024
Shift Manager
Guzman Y Gomez
09.2023 - Current
Crew Member
Guzman Y Gomez
06.2021 - 09.2023
Bachelor of Biomedical Sciences - Biomedical Sciences
University of Queensland
Queensland Certificate of Education -
St Benedict's College
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