Hi, I’m
Sandra Ngwerume
Global Business Development Consultant and English Teacher
Kikuchi,Kumamoto
Summary
A motivated and resourceful professional with 10 years of experience. Ability to combine with global stakeholders to come up with innovative and mutually beneficial solutions. Looking to leverage my skills and experience to achieve desired results within all spheres of the global community.
Overview
15
years of professional experience
4
years of post-secondary education
3
Certifications
2
Languages
Work History
One World Language School
Assistant Language Teacher
04.2022 - Current
Job overview
- Increased students’ communication skills in English through engaging and interactive lessons using age-appropriate techniques in a positive environment
- Successfully improved student participation in the classroom through integration of creative and active exercises
- Created educational methodologies for successful knowledge transfer to students
- Proficiently used of digital tools and ICT platforms to deliver modern and interactive lessons
Softbank Corporation
Business Development Intern
09.2021 - 03.2022
Job overview
- Developed B2B Business plans for Softbank to penetrate African, European and Asian markets using new and existing products
- Analysed business trends locally and internationally and provided strategies for penetration into new global markets and territories
- Published internal newsletters articles across Softbank’s branches operating in 11 countries
- Engaged and negotiated with global B2B stakeholders
- Identified and mapping business strengths and customer needs within existing customers
- Provided English language support for the department
- Project leader - Successful implemented a collaborative project between Softbank and Global Tech Corporates with presence in Africa (Econet, Safaricom and META)
United Nations
Partner Support and Data Management Volunteer
08.2021 - 10.2021
Job overview
- Analysed and verified data for the UN SDG campaign
- Website analysis and functionality verification
- Collaborated with team members for final UN project output
Globe Internet
Consultant - Account Manager & Business Development
05.2019 - 09.2019
Job overview
- Company Overview: https://www.globemw.net/
- Strategy Formulation, Develop client proposals, detect future business trends, Create new business solutions, Generate leads, Market research
- Developed growth strategies and plans Managing and retaining relationships with existing clients
- Advised clients on technical solutions through sales pitches and presentations
- Drafted business proposals for B2B clients
- Identified and mapped business strengths and customer needs
- Researched on business opportunities and viable income streams
- Analysed industry trends locally and internationally
- Drafted and reviewed new and existing contracts and policies
- Reported on successes and areas needing improvements
- Https://www.globemw.net/
Africom Telecomm
Account Manager & Business Solutions Division Leader
02.2018 - 08.2019
Job overview
- Company Overview: https://www.africom.co.zw/
- Business Development, Product development and testing, Account Management, Client acquisition and support, Train and Supervise Interns, Activities & Budget Formulation, Projects Management
- Total stuff supervised: 15
- Developed and communicated customer implementation strategies to support acquisition of new clients and retention of existing clients
- Quarterly strategy formulation and departmental budget creation
- Implemented and coordinated internal personnel training
- Account Management and acquisition of Corporate clients in formal and informal sectors
- Coordinated with the activities of Marketing to ensure awareness to the clients
- Site visits to customer locations regularly to review service performance, upgrades and other customer requests
- Supported IT related issues (Fiber, LAN, Network, Hardware, Software, Installations, Cloud Computing, Emails)
- Drive incremental revenue through identification of new projects and programs
- Top Clients Portfolio Managed: Local and International Corporates (PEPSI Holdings), Government Branches, Individuals Clients, Executives, Directors, Non-Governmental Organizations
- Https://www.africom.co.zw/
Africom Telecomm
Customer Service and Technical Consultant
06.2010 - 01.2018
Job overview
- Company Overview: https://www.africom.co.zw/
- Retail Shops Coordination, Technical Support, Retail outlets supervision, Sales and marketing, Product demonstrations and training, User manual creation
- Assisted Retail Manager with coordination and supervision of 8 Retail branches nationwide
- Created reports, analysed and interpreted department data
- Trained and delegated of duties to Junior service consultants
- Upselling and marketing of products
- Provided technical support - configuration of hardware and LAN network devices, software and Operating system installations, upgrades, backup and recovery, Management of emails
- Created user manuals for internal and external clients
- Conducted trials, demonstrations, and the relevant Implementation of projects
- Https://www.africom.co.zw/
Education
Kobe Institute of ComputingTokyo
M.Sc. from Information Systems (ICT Innovation and Sustainable Development)
09.2019 - 05.2021
University Overview
Core Courses – ICT for Development, Project Management, IOT, International Development, ICT4D Project Management, Social Development, Business Development, Creativity Development, Ethics, Programming
Midlands State University
B.Sc. from Management of Information Systems
01.2011 - 04.2013
Skills
Strategy formulation
Certification
Understanding the Japanese Development Experience, Graduate School for Policy Studies, Japan
Personal Information
- Date of Birth: 08/25/85
- Nationality: Zimbabwean
Summary
Project Manager, Business Development Specialist, B2B Account Manager, ICT and Telecommunications Specialist, Research and Strategy Formulation Specialist, Created profitable new business solutions at Africom in Zimbabwe., Successfully planned and executed project management duties for a project between Japanese and African companies at Softbank., Acquired and managed accounts for large corporates in Zimbabwe, Malawi, and Japan.
Accomplishments
Project Manager for a workshop between African and a Japanese tech giants.
Timeline
Assistant Language Teacher
One World Language School
04.2022 - Current
Business Development Intern
Softbank Corporation
09.2021 - 03.2022
Partner Support and Data Management Volunteer
United Nations
08.2021 - 10.2021
Kobe Institute of Computing
M.Sc. from Information Systems (ICT Innovation and Sustainable Development)
09.2019 - 05.2021
Consultant - Account Manager & Business Development
Globe Internet
05.2019 - 09.2019
Account Manager & Business Solutions Division Leader
Africom Telecomm
02.2018 - 08.2019
Midlands State University
B.Sc. from Management of Information Systems
01.2011 - 04.2013
Customer Service and Technical Consultant
Africom Telecomm
06.2010 - 01.2018
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