Sami Kutkut
Bucharest / Suceava
Summary
Analytical and results-driven Business Analyst with a Master’s degree in Business Analysis and Enterprise Performance Control and hands-on experience in Oracle E-Business Suite (Sysadmin support). Strong background in data analytics, statistical modeling, and business intelligence. Recognized for delivering exceptional client support — awarded Rookie of the Year – EMEA (FY23) at Oracle.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Technical Support Analyst (EBS Sysadmin)
Oracle
09.2022 - Current
- Resolved incidents related to Concurrent Processing and Application Object Library.
- Investigated and diagnosed customer issues, providing workarounds and permanent solutions.
- Conducted deep research into client-specific problems and handled data requests.
- Collaborated with cross-functional teams to develop solutions for recurring technical problems.
- Improved customer satisfaction by providing timely and accurate technical support to end users.
- Participated in regular team meetings to discuss ongoing cases, share progress updates, and identify opportunities for collaboration.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Awarded 'Rookie of the Year – EMEA' for FY23 for Service Excellence.
Intern (Digital Consulting)
KPMG
03.2021 - 05.2021
- Participated in digital consulting workshops and technical trainings.
- Gained hands-on experience with RPA technology.
- Worked with Power BI and UIPath in automation and reporting scenarios.
Management Intern
Petraram Impex
- Managed inventory, performed primary accounting, and handled financial admin.
- Engaged with clients and supported sales operations.
- Assisted with day-to-day business and reporting tasks.
Education
Master’s Degree - Business Analysis And Enterprise Performance Control
Faculty of Cybernetics, Statistics, And Economic Informatics
Bucharest 10.2022 - 06.2024
Bachelor’s Degree - Economic Cybernetics
Faculty of Cybernetics, Statistics, And Economic Informatics
Bucharest 10.2019 - 07.2023
Skills
Technical Skills:
R, RStudio, EViews
SQL, Python
- Cluster Analysis, Data Analytics
Online Research, CSR Analysis
Soft Skills:
- Analytical Thinking
- Team Collaboration
- Adaptability
- Customer Service
Websites
Certification
Oracle Cloud Infrastructure, 01/01/22, Certified Foundations Associate
Technical Skills
RStudio, R, Python, SQL, Excel, SPSS, EViews, Regression, Econometrics, Business Intelligence, Cluster Analysis
Timeline
Master’s Degree - Business Analysis And Enterprise Performance Control
Faculty of Cybernetics, Statistics, And Economic Informatics
10.2022 - 06.2024
Technical Support Analyst (EBS Sysadmin)
Oracle
09.2022 - Current
Intern (Digital Consulting)
KPMG
03.2021 - 05.2021
Bachelor’s Degree - Economic Cybernetics
Faculty of Cybernetics, Statistics, And Economic Informatics
10.2019 - 07.2023
Management Intern
Petraram Impex
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