Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Sachin

Bilingual IT Support & Technical Training Professional
Yokohama
Sachin

Summary

Bilingual (Japanese N1) professional transitioning from automotive engineering to IT support and technical operations. Skilled in diagnostic software, troubleshooting, technical training, and documentation. Currently learning SAP (ERP fundamentals) to expand IT capabilities. Strong communication skills, customer service experience, and the ability to explain technical concepts clearly. Adept at MS Office and process improvement, with a proven ability to support both technical and non‑technical users.

Overview

6
years of professional experience
3
Languages

Work History

Kanagawa Toyota

Automobile Engineer & Technical Instructor
04.2024 - Current

Job overview

• Operate Toyota diagnostic software to identify and troubleshoot mechanical and electronic issues.

• Train engineers on maintenance procedures, safety standards, and customer communication.

• Create manuals, training materials, and maintenance documentation.

• Support workflow improvement and quality control initiatives.

• Assist in customer-facing communication and technical explanation of issues.

Seven Eleven

Staff Trainer & Sales Support (Part‑time)
04.2020 - 03.2024

Job overview

• Trained staff to achieve sales targets and maintain store standards.

• Resolved staff conflicts and maintained a positive work environment.

• Analyzed product demand and planned inventory orders.

• Supported daily operations and customer service.

Japanese Language Teacher (Part‑time)
08.2021 - 07.2022

Job overview

• Taught basic Japanese to school students.

• Created lesson plans and study materials.

• Helped students build confidence in communication.

Education

Daiichi Automobile Mechanics College
Fukuoka, Japan

from Automobile Engineering
03.2024

University Overview

Fukuoka Japanese Language School

Graduation from Japanese Language
03.2021

University Overview

JLPT level N1 and EJU

Hindu Senior Secondary School
India

from Non-Medical Science
03.2018

University Overview

Skills

IT Support & Troubleshooting

SAP (Learning)

Diagnostic Software Operation

Technical Training & Documentation

Customer Communication

Problem Solving & Root Cause Analysis

MS Office (Excel, Word, PowerPoint)

Workflow & Process Improvement

Team Collaboration

Adaptability & Quick Learning

Interests

IT Support Engineer Technical Support Specialist

SAP Support (Entry Level) IT Operations

Timeline

Automobile Engineer & Technical Instructor
Kanagawa Toyota
04.2024 - Current
Japanese Language Teacher (Part‑time)
08.2021 - 07.2022
Staff Trainer & Sales Support (Part‑time)
Seven Eleven
04.2020 - 03.2024
Fukuoka Japanese Language School
Graduation from Japanese Language
Hindu Senior Secondary School
from Non-Medical Science
Daiichi Automobile Mechanics College
from Automobile Engineering
Sachin Bilingual IT Support & Technical Training Professional