Ryo Kawano
Japanese Sake Izakaya
Carlton
4
years of professional experience
Hospitality professional with four years of experience in luxury hotel service and fast-paced restaurants. Focused on enhancing customer satisfaction and maintaining composure under pressure. Currently studying at the University of Melbourne, eager to contribute to a local establishment while refining hospitality skills and engaging with diverse clientele.
Work History
Waiter / All-round Hospitality Staff
1 Year 9 Months- Executed order taking, food and drink service, beverage preparation, and payment processing.
- Delivered friendly, efficient service to enhance customer satisfaction in busy restaurant.
- Recommended food and sake pairings to guests while communicating effectively with international customers.
- Managed opening and closing duties, reservations and daily restaurant operations.
- Assisted in kitchen operations and supported the team.
- Assisted with special events, including sake brewery promotions and promotional functions.
Waiter
1 Year 11 Months- Served food and beverages, ensuring exceptional customer service and meticulous attention to detail.
- Delivered professional table service at weddings, banquets and formal events in a five-star hotel.
- Trained new staff members and coordinated with large service teams to enhance service quality during busy events.
Education
- Urban Planning & Civil Engineering
Master's Student
- Landscape Architecture
Exchange Student
Skills
Food & Beverage Service
Menu knowledge
Cash Handling & POS
Reservations
Opening & Closing Procedures
Customer Service
Teamwork
Attention to detail
Excellent Time Management
Adaptability
Fast Learner
Interests
Melbourne café culture
Hospitality and customer service
Japanese food and culture
Hiking and travel
Cultural exchange
Languages
Japanese — Native
English — Professional Working Proficiency (IELTS Overall 7.0)
Timeline
Waiter / All-round Hospitality Staff
Japanese Sake Izakaya
04.2024 - 01.2026Read More
Waiter
The Westin Miyako Kyoto
04.2022 - 03.2024Read More
Kyoto University
from Urban Planning & Civil Engineering
Read More
University of Melbourne
from Landscape Architecture
Read More
VISA & AVAILABILITY
- Visa: Student Visa (Subclass 500) with valid work rights
- Availability
- 2-3 days per week
- Friday evenings
- Weekday evenings
- Weekends
- Available mornings when required
- Available until December 2026