Ruscienne Tolentino
Sasebo,42
Summary
Dynamic logistics professional with extensive experience at the US Navy, specializing in cargo management and warehouse operations. Proven track record of enhancing efficiency and safety compliance, reducing cargo damage incidents, and maximizing load capacity. Strong leadership and effective communication skills foster team collaboration and operational excellence.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Cargo Chief
US Navy on USS New Orleans LPD-18
Sasebo, Nagasaki
08.2022 - 04.2025
- Verified documentation and condition of cargo to verify achieved quality standards.
- Ensured timely shipment deliveries by closely monitoring cargo schedules and coordinating with transportation providers.
- Loaded and unloaded trailers with equipment such as hand trucks, pallets jack and forklifts.
- Improved cargo handling efficiency by implementing effective procedures and streamlining processes.
- Maximized loading capacity through optimized space utilization and accurate documentation.
- Oversaw inventory management, ensuring accuracy in stock counts and minimizing discrepancies in records.
- Maintained high levels of safety compliance by enforcing strict adherence to regulations and conducting regular audits.
- Reduced cargo damage incidents with meticulous handling, proper storage, and regular inspections.
- Packed, crated and prepared orders to load on aircraft.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Division Leading Petty Officer
US Navy, Commander Fleet Activities Sasebo
04.2019 - 07.2022
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
- Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
- Managed operations, maintenance and improvement of properties.
- Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
- Inspected grounds and facilities to identify necessary repairs.
- Developed comprehensive reporting procedures to track progress towards key performance metrics accurately.
- Implemented quality assurance measures to identify areas for process improvement, leading to increased operational effectiveness.
Department Leading Petty Officer
US Navy, NSWG-1 TRADET
Sasebo, Nagasaki
08.2014 - 03.2019
- Enriched customer loyalty with personalized approach to menu development, taking into account feedback and preferences.
- Mentored junior culinary staff, fostering professional growth and supporting skill development.
- Streamlined kitchen operations by implementing effective work schedules and delegating tasks appropriately.
- Streamlined kitchen operations, reducing food waste significantly with meticulous inventory management.
- Increased operational readiness by conducting thorough training exercises and performance evaluations for junior personnel.
- Enhanced customer satisfaction by providing high-quality meals and maintaining timely food service.
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
Galley Supervisor
US Navy, Naval Hospital Camp Pendleton
Oceanside, CA
09.2011 - 07.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced customer satisfaction by providing high-quality meals and maintaining timely food service.
- Inspected deliveries for accuracy and safety.
- Managed inventory with precision, ensuring optimal stock levels and freshness of ingredients.
- Managed efficient preparation of catered events by coordinating logistics, menu planning, ingredient sourcing, staffing needs, and serving arrangements.
- Developed and maintained high standards of food safety and hygiene, leading to consistent record of health department compliance.
- Organized and executed high-profile catering events, showcasing culinary expertise and enhancing brand visibility.
Cargo Supervisor
US Navy, USS Nimitz CVN-68
Coronado, CA
07.2007 - 08.2011
- Oversaw inventory management, ensuring accuracy in stock counts and minimizing discrepancies in records.
- Managed a diverse team of workers, fostering an inclusive environment that promoted collaboration and productivity.
- Verified documentation and condition of cargo to verify achieved quality standards.
- Enhanced team performance through ongoing training, skill development initiatives, and clear communication of expectations.
- Reduced cargo damage incidents with meticulous handling, proper storage, and regular inspections.
- Maximized loading capacity through optimized space utilization and accurate documentation.
- Packed, crated and prepared orders to load on aircraft.
- Loaded and unloaded trailers with equipment such as hand trucks, pallets jack and forklifts.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Utilized computer systems to manage cargo shipments and accurately track goods.
Education
High School Diploma -
Samuel F. B. Morse High School
San Diego 09.2001 - 06.2004
Skills
Warehouse management
Logistics and transportation analysis
Effective load management
Procurement
Cargo management
Additional Information
Specialize in forklift operations
Timeline
Cargo Chief
US Navy on USS New Orleans LPD-18
08.2022 - 04.2025
Division Leading Petty Officer
US Navy, Commander Fleet Activities Sasebo
04.2019 - 07.2022
Department Leading Petty Officer
US Navy, NSWG-1 TRADET
08.2014 - 03.2019
Galley Supervisor
US Navy, Naval Hospital Camp Pendleton
09.2011 - 07.2014
Cargo Supervisor
US Navy, USS Nimitz CVN-68
07.2007 - 08.2011
High School Diploma -
Samuel F. B. Morse High School
09.2001 - 06.2004
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