Ruka Toe
1-8-14 Fujisakahigashi-machi, Hirakata-shi, Osaka
Summary
Dynamic leader with proven success at Breka Bakery & Cafe, enhancing team productivity and customer satisfaction through effective staff management and excellent communication. Skilled in multitasking and maintaining composure under pressure, I excel in training and motivating employees, significantly improving operational efficiency.
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
2
2
years of professional experience
Work History
Administrative Assistant, Marketing
Kawamo Immigration Consulting
11.2022 - 05.2024
- Managed social media accounts to increase brand awareness and customer engagement.
- Translated documents from English to Japanese.
- Skilled at working independently and collaboratively in a team environment.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Supervisor
Breka Bakery & Cafe
06.2022 - 05.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Diploma - Tourism/ Hospitality Management And Business Admin
Sprott Shaw College
Vancouver, BC Canada10.2022
Associate Degree in English And American Studies - Division of English And American Studies
Kansai Gaidai College
Osaka Japan03.2019
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Friendly, Positive Attitude
- Multitasking
Languages
Japanese
Native language
English
Advanced
C1
Timeline
Administrative Assistant, Marketing
Kawamo Immigration Consulting
11.2022 - 05.2024
Supervisor
Breka Bakery & Cafe
06.2022 - 05.2024
Diploma - Tourism/ Hospitality Management And Business Admin
Sprott Shaw College
Associate Degree in English And American Studies - Division of English And American Studies
Kansai Gaidai College
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