Proven leader and adept operations manager, I spearheaded strategic initiatives at XIAMEN ENRY IMP & EXP CO., LTD, enhancing client loyalty and financial health. Expert in customer relationship management and team leadership, I excel in driving business growth and operational excellence, achieving significant long-term organizational growth without exceeding budget constraints.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget implementations, employee evaluations, and contract details.
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Business Development
Leadership and team building
Client Relations