Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
References
Awards and Recognition
Timeline
Generic

Rubelyn Imlah

Summary

Proactive and goal-oriented professional with excellent in time management and problem- solving skills. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Automation Clerical and Assistance

Department of Defense Education Activity (DoDEA)
07.2023 - Current

Salary: $38,062 per year
Hours per Week: 40
Series/Grade: GS-0326-05

Duties and Accomplishments:

  • Process student registration and time/attendance records.
  • Review and process correspondence, publications, regulations, and directives.
  • Manage office procedures, maintain accurate records, and organize data entry using web-based software.
  • Draft, edit, and format official documents and correspondence.
  • Coordinate schedules, manage calendars, and prepare meeting materials.
  • Support school operations, including attendance tracking, substitute placements.
  • Provide classroom coverage and assist in daily operations to maintain student safety and order.
  • Processed Letter of Appreciation

Supervisor: Phillip Narcis | Contact: +81989610093 | Permission to Contact: Yes

Substitute

Department Of Defense Education Activity
12.2021 - 07.2023

$120 Per Hour

Hours per Week: 12-30
Series/Grade: AA-1701


Duties and Accomplishments:

  • Implemented lesson plans and ensured continuity of student education.
  • Monitored classrooms and supervised students during activities to ensure safety.
  • Maintained student behavior records and utilized behavior management strategies.
  • Collaborated with educators to adapt lessons for diverse learning needs.


Supervisor: Rosa Wiggington | Contact: +817015682816 | Permission to Contact: Yes

Volunteer Caseworker

American Red Cross
02.2021 - 11.2021

Hours per Week: 3


Duties and Accomplishments:

  • Created and maintained spreadsheets for regular reporting.
  • Supported office operations and provided assistance in various capacities.


Supervisor: Rei Li-Gonzales | Contact: +13156341979 | Permission to Contact: Yes

Front/Back Office Medical Assistant

Family Health Center Of Joshua Tree
08.2018 - 01.2020

Salary: $15 per hour

Hours per Week: 40

Duties and Accomplishments:

  • Scheduled appointments, processed referrals, and managed patient information.
  • Assisted with surgeries, examinations, and patient vital signs.
  • Maintained accurate medical records and managed insurance verifications.

Supervisor: Andre Kasko | Contact: +17603693069 | Permission to Contact: Yes

Volunteer/Level 1 Client Services

Navy Marine Corps Relief Society
03.2018 - 10.2019

Hours per Week: 12

Duties and Accomplishments:

  • Assisted with financial assistance processing and client services.
  • Managed high call volumes and ensured accurate record-keeping.

Supervisor: Cheryl Milca | Contact: +18083434558 | Permission to Contact: Yes

Medical Office Manager

Inam Rahman MD
03.2009 - 11.2012

$18 Per Hour

Hours per Week: 40

  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
  • Assisted with regulatory issues such as compliance.
  • Consulted with healthcare professionals on business decisions.
  • Developed close working relationships with front office and back office staff.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Oversaw accounting, budgeting, and financial reporting.
  • Created and implemented organizational policies and procedures.
  • Reduced no-show rates by introducing reliable appointment reminder system.
  • Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.

Education

Bachelor of Science - Business Administration And Management

DeVry University
05-2025

Diploma in Medical Insurance Billing And Coding - Health Information Management

Penn Foster College
04.2020

Diploma in Medical Assisting - Allied Health

Branford Hall Career Institute
01.2009

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management
  • Organizational skills
  • Attention to detail
  • Data entry
  • Microsoft office
  • Strong work ethic
  • Staff scheduling
  • Budget control
  • Medical coding
  • Billing processes
  • EMR software
  • Office budget management
  • Electronic health records management
  • Insurance eligibility and verification
  • Conflict resolution abilities
  • Teamwork
  • Records and database management
  • MS office suite
  • Budgetary planning
  • Microsoft Excel

Certification

  • Using Business Etiquette to Increase Your Professionalism
  • Level 2: Excel Yellow Belt
  • Level 1: Excel White Belt



Affiliations


  • The National Society of Leadership and Success
  • Delta Mu Delta Honor Society


References

Available upon request.

Awards and Recognition

  • 2024: Performance Award (DoDEA)
  • 2023: On Spot Award (DoDEA)
  • DeVry University Dean's List Certificate

Timeline

Office Automation Clerical and Assistance

Department of Defense Education Activity (DoDEA)
07.2023 - Current

Substitute

Department Of Defense Education Activity
12.2021 - 07.2023

Volunteer Caseworker

American Red Cross
02.2021 - 11.2021

Front/Back Office Medical Assistant

Family Health Center Of Joshua Tree
08.2018 - 01.2020

Volunteer/Level 1 Client Services

Navy Marine Corps Relief Society
03.2018 - 10.2019

Medical Office Manager

Inam Rahman MD
03.2009 - 11.2012

Diploma in Medical Insurance Billing And Coding - Health Information Management

Penn Foster College

Diploma in Medical Assisting - Allied Health

Branford Hall Career Institute

Bachelor of Science - Business Administration And Management

DeVry University
Rubelyn Imlah