ROSE ANN ROSANES
Matsudo
Summary
Versatile and results-oriented, I leveraged my dough mixing and effective communication skills at Yamazaki Baking Co., Ltd., enhancing product uniqueness and team efficiency. Excelling in workplace safety and scheduling, I significantly contributed to operational improvements and superior customer service, demonstrating a strong commitment to quality and team collaboration.
Overview
15
15
years of professional experience
Work History
Bread Baker
Yamazaki Baking Co., Ltd.
06.2022 - Current
- Incorporated artisanal techniques such as hand-shaping loaves, resulting in unique product offerings that set the bakery apart from competitors.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Troubleshot equipment issues, performing routine maintenance tasks to prevent costly repairs or downtime.
- Adhered to strict quality control measures, inspecting finished products for consistency in taste, texture, and appearance.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety regulations.
- Mixed, proofed, shaped and fried dough for doughnuts, and other breads.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Trained and supervised new employees on production operations and procedures
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Clinic Receptionist
Yang Qi Medical And Diagnostic Clinic
11.2021 - 06.2022
- Greeted patients, scheduled appointments and maintained records and accounts.
- Called patients to remind of upcoming appointments and help schedule testing for off-site services.
- Improved communication between patients and medical staff with accurate message relay.
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
- Maintained medical record database with up-to-date patient information and provided information to other providers.
- Collected personal, medical and insurance information to provide accurate verification of benefits.
- Provided exceptional customer service to patients during their visit by actively listening to their needs and addressing any concerns they had about their care or upcoming appointments.
- Contributed to the development of office procedures that enhanced overall clinic operations.
- Maintained a welcoming environment for patients, addressing their concerns promptly and professionally.
- Organized patient files and medical records, resulting in easier access for clinic staff when needed.
- Comforted patients by anticipating patients' anxieties and answering patients' questions since mostly patients are Chinese who cannot speak Filipino language and the nurses cannot understand and speak Chinese.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Validating the total sales and expenses of the day.
Production Operator
Panasonic Taiwan Co., Ltd.
02.2017 - 03.2020
- Monitored machinery to identify concerns, make corrections, or report complex problems since our job is on refrigerator glass door which the customer checked first.
- Used equipment properly to avoid workplace hazards or injuries..
- Set up and adjusted machines for day-to-day operations.
- Inspected final products for defects and flaws using proper QA procedures.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Loaded supplies into machines by hand.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
- Adjusted machines to increase productivity for runs.
- Operated jacklift to transfer heavy materials to its designated place.
Household Service Worker
Nawwaf Mohammad Al-Mutairi
11.2014 - 04.2016
- Assisted elderly family members with daily activities like medication management or mobility assistance when necessary.
- Developed tailored meal plans according to family preferences and dietary needs, resulting in increased satisfaction and healthier eating habits.
- Assisted with childcare duties, providing safe and nurturing care for children of all ages.
- Addressed any issues that arose within the home promptly; efficiently resolved problems before they escalated further.
- Streamlined daily routines for busy families by implementing efficient systems for laundry, cleaning, and meal preparation.
- Maintained a clean and healthy living environment for families, ensuring the utmost comfort and wellbeing.
- Disinfected and mopped bathrooms to keep house sanitary and clean.
Production Support Staff
Great Human Skills Synergy Inc.
10.2009 - 08.2012
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Consistently met or exceeded productivity goals through diligent work ethic and prioritizing tasks effectively.
- Worked closely with Quality Assurance personnel to correct any defects before final shipment.
- Worked correctly and safely with range of different materials and components.
Education
No Degree - Hotel And Restaurant Management
Polangui Community College
Polangui AlbayHigh School Diploma -
The Sisters of Mary School
Silang Cavite12.2006
Skills
- Workplace Safety
- Dough Mixing
- Bread shaping
- Opening and closing duties
- Cake Decorating
- Ingredient Preparation
- Product Wrapping and Packaging
- Equipment Operation
- Heavy Lifting
- Pallet jack operation
- Manufacturing Experience
- Good Communication
- Scheduling appointments
- Basic accounting
Languages
Filipino
Native language
Arabic
Elementary
A2
Chinese (Mandarin)
Elementary
A2
Japanese
Upper intermediate
B2
Timeline
Bread Baker
Yamazaki Baking Co., Ltd.
06.2022 - Current
Clinic Receptionist
Yang Qi Medical And Diagnostic Clinic
11.2021 - 06.2022
Production Operator
Panasonic Taiwan Co., Ltd.
02.2017 - 03.2020
Household Service Worker
Nawwaf Mohammad Al-Mutairi
11.2014 - 04.2016
Production Support Staff
Great Human Skills Synergy Inc.
10.2009 - 08.2012
No Degree - Hotel And Restaurant Management
Polangui Community College
High School Diploma -
The Sisters of Mary School
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