Rosa Dolores Hori
Student
Summary
I was born in Tokyo and moved to Osaka when I was 7.
I'm interested in psychology I hope to go to university in the UK to study criminal psychology.
I'm really into Higashino Keigo's novels. Their complex plots and dark psychology attracts me. I recently passed my motorbike test, I love the freedom of riding a bike.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Educational Assistant
Osaka YMCA International School
Osaka, Osaka
2023.10 - Current
- Developed strong communication and organizational skills through working on group projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Restaurant Team Member
Icchou
Osaka
08.2021 - 10.2023
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Prepared food orders, cooking on grill and operating fry station.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sales Assistant
Daimaru Department Store
Osaka
05.2023 - 09.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Gathered and prepared sales materials in preparation for sales meetings.
- Established rapport with customers using active listening and interpersonal skills.
Education
High School Diploma -
Senri High School
Suita/Osaka/Japan 04.2021 - Current
Business English
International House
Newcastle Upon Tyne/ The U.K. 09.2023 - 2023.10
GED -
Mino Junior High School
Mino/Osaka/Japan 04.2018 - 2021.03
Skills
Verbal and written communication
Additional Information
I did ballet for 10 years. During that time I was in charge of elementary school age pupils at my ballet school for practice and recital.
Also when I worked at Daimaru department store selling school bags I became accustomed to dealing with elementary school children.
I think this experience would help me working at the YMCA.
Accomplishments
Whilst in the High School Tennis club I received KinkI region tennis final. Whilst working at Ichou. I received a trophy for Best Customer servic.
Timeline
Educational Assistant
Osaka YMCA International School
2023.10 - Current
Business English
International House
09.2023 - 2023.10
Sales Assistant
Daimaru Department Store
05.2023 - 09.2023
Restaurant Team Member
Icchou
08.2021 - 10.2023
High School Diploma -
Senri High School
04.2021 - Current
GED -
Mino Junior High School
04.2018 - 2021.03
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