Fishing
Roberto Pietralunga
B2B Sales Representative
Fukushima, Osaka
Summary
A trilingual B2B Sales Representative with 4 years of experience. Team player, outgoing and self-motivated with variety of experiences in different industries that will make a difference in your organization Experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
13
13
years of professional experience
26
26
years of post-secondary education
4
4
Languages
Work History
Sales &Acquisition manager
MANGER, MASTER TEC
02.2009 - 02.2010
- Responsible for all the organization acquisitions and handling clients relations
- Manage the sales force and improved sales from 80% before joining the team to 130% in the first 6 months
CALL CENTER OPERATOR
STREAM GLOBAL SERVICE
03.2010 - 03.2011
Sales operator
HOSTEL OWNER, BLACK &WHITE
05.2012 - 08.2013
- Responsible for selling rooms of the hotels on our website’s
- Support operator - responsible for handling client’s issues., MILANO ITALY) &DIAMOND B&B (ROME ITALY)
- Owner of 2 hostels in 2 different cities at the same time
- Managed staffing, operation, supplies and finances
FRONT OFFICE &BAR MANAGER
HOTEL CONCORDE, HOTEL DELLE FIERE
MILANO
05.2011 - 02.2012
- Handled all reception and front office tasks
- Manage clients review and developed a program to improve customer experience by influencing and communicating with different teams
- Quality control for all the bars in the hotels to make sure we are always at standard
WELDER FABRICATOR
TORO WASTE EQUIPMENT & JAYBRO
SYDNEY
08.2015 - 12.2017
- Built 6 meters skip bins for trucks
- Welding and assembling daily tasks
TOUR LEADER AND PUBLIC RELATION
ALPITOUR MARSA ALAM
01.2008 - 01.2009
- Responsible for all Italian clientele in our 7 hotels operation (Movenpick, Radisson,
- Akassia, Utopia Beach Club Resort, Penzee Azur Resort, Cinderella and Camelia Village)
- Organized Arrivals and departures for our clients
- Handled all client requirements including room changes, planning, travel insurance
- Selling excursions to tourist groups as a tour leader
ANIMATION LEADER
ENJOY
07.2006 - 08.2007
- Responsible to organize all entertainment and activities during the client’s stay in the hotel
- Sports instructor to our active guests (Aqua Fitness, Tennis tournaments, Volley, etc.)
- Perform in the daily night show
CHEF
BISTRO NEW ORLEANS
02.2018 - 07.2019
- OSAKA JAPAN)
- Cajun and Creole kitchen
ENGLISH TEACHER
KINDER KIDS INTERNATIONAL SCHOOL
07.2019
- For kinder age as Academy cover teacher.
Education
Degree - Don Bosco
Electrotechnical Assistant Engineering
Cairo Egypt 02.2001 - 06.2006
Hotel Management
FACULTY OF TOURISM &HOTELS
Alexandria Egypt 09.2007 - 05.2011
No Degree - Japanese
YMCA JAPANESE LANGUAGE SCHOOL
Osaka Japan 04.2001 - 05.2018
Skills
Teambuilding
undefinedAdditional Information
Permanent resident in Japan
Japanese driving license
Interests
Traveling
Trading
Tech innovation
Timeline
ENGLISH TEACHER
KINDER KIDS INTERNATIONAL SCHOOL
07.2019
CHEF
BISTRO NEW ORLEANS
02.2018 - 07.2019
WELDER FABRICATOR
TORO WASTE EQUIPMENT & JAYBRO
08.2015 - 12.2017
Sales operator
HOSTEL OWNER, BLACK &WHITE
05.2012 - 08.2013
FRONT OFFICE &BAR MANAGER
HOTEL CONCORDE, HOTEL DELLE FIERE
05.2011 - 02.2012
CALL CENTER OPERATOR
STREAM GLOBAL SERVICE
03.2010 - 03.2011
Sales &Acquisition manager
MANGER, MASTER TEC
02.2009 - 02.2010
TOUR LEADER AND PUBLIC RELATION
ALPITOUR MARSA ALAM
01.2008 - 01.2009
Hotel Management
FACULTY OF TOURISM &HOTELS
09.2007 - 05.2011
ANIMATION LEADER
ENJOY
07.2006 - 08.2007
No Degree - Japanese
YMCA JAPANESE LANGUAGE SCHOOL
04.2001 - 05.2018
Degree - Don Bosco
Electrotechnical Assistant Engineering
02.2001 - 06.2006
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