Riyu Kato
Waiter
Chiba
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Waiter
sushi train
sydney
09.2022 - 02.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Clothes Seller
UNIQLO
Chiba
04.2021 - 08.2022
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Cleaned, closed, and secured store at end of shift.
- Pressed and folded items upon arrival in store to increase visual appeal.
Cashier
Family Mart
Tokyo
10.2017 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - Urban Studies
University of Toyo Gakuen
Tokyo 04.2017 - 03.2021
Skills
To-go order preparation
Food spoilage prevention
Guest relations management
High-volume dining
Wine service
Accurate money handling
Cash handling
Japanese
Native Japanese
Timeline
Waiter
sushi train
09.2022 - 02.2023
Clothes Seller
UNIQLO
04.2021 - 08.2022
Cashier
Family Mart
10.2017 - 08.2022
Associate of Arts - Urban Studies
University of Toyo Gakuen
04.2017 - 03.2021