Riuto Sasaki
Sendai
Summary
Enthusiastic and reliable professional with a strong commitment to supporting organizational goals. With a background in education, I quickly adapt to new tasks and excel in understanding job requirements, leveraging teaching techniques across roles to enhance performance. Known for excellent interpersonal skills and consistently ranked among top sales performers at The North Face, I bring dedication and adaptability to every role.
Overview
4
4
years of professional experience
Work History
Sales Associate and Trainer
The North Face
05.2024 - Current
- Primarily responsible for assisting inbound customers, utilizing English for customer service.
- Trained colleagues in English customer service, contributing to enhanced support for customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cafe Server and Barista
Small Victory
08.2022 - 03.2024
- Operated cash registers to process cash, credit and debit transactions.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Worked in a family-owned café, handling customer service and barista duties.
- Acted as a supervisor, managing staff training and scheduling.
Advertising Intern
Ohoku Rakuten Golden Eagles
01.2021 - 09.2022
- Created on-air promotional scripts to support client marketing and advertising initiatives.
- Conducted consumer surveys to gather data for brand strategy.
- Managed social media accounts, creating engaging content that generated increased followers and interactions.
- Presented media and advertising packages to potential clients.
Education
Bachelor of Arts - English Education/ Sociolinguistics
Tohoku Gakuin University
03-2025
Post Secandry Diploma - Customer Relationship Marketing
Cornerstone International Community College of Can
11-2022
Skills
- Bilingual customer service (English and Japanese)
- Teamwork and Collaboration
- Presentation and sales skills
- Problem-solving skills
- Education and Teaching
Languages
Japanese
Native language
English
Proficient
C2
Timeline
Sales Associate and Trainer
The North Face
05.2024 - Current
Cafe Server and Barista
Small Victory
08.2022 - 03.2024
Advertising Intern
Ohoku Rakuten Golden Eagles
01.2021 - 09.2022
Bachelor of Arts - English Education/ Sociolinguistics
Tohoku Gakuin University
Post Secandry Diploma - Customer Relationship Marketing
Cornerstone International Community College of Can
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