Rion Momiyama
Toyohashi
Summary
A seasoned Host/Waiter at GG INTERNATIONAL, Inc., I excelled in enhancing guest experiences through exceptional customer service and reliable team collaboration. My proactive approach led to significant improvements in customer satisfaction and loyalty, leveraging my skills in personalized service and efficient coordination with kitchen staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host/Waiter
GG INTERNATIONAL, Inc.
09.2018 - 03.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Bachelor of Arts - English
Nagoya University of Foreign Studies
Nisshin, Japan03.2022
Skills
- Customer Service
- Reliability
- Team Collaboration
Certification
- Driver's License (1st Grade)
- TOEIC 910
Additional Information
- Volunteer
Languages
Japanese
Native language
English
Advanced
C1
Timeline
Host/Waiter
GG INTERNATIONAL, Inc.
09.2018 - 03.2022
Bachelor of Arts - English
Nagoya University of Foreign Studies
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