Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Rio Watanabe

Rio Watanabe

Account Manager
Tokyo

Summary

Results-driven Account Manager with 3 years of experience in data center project management and technical sales, overseeing full-cycle delivery of large-scale data center construction projects valued up to JPY 6 billion. Currently leading partner sales initiatives for global telecom carriers, service providers, and space industry clients, with expanded responsibilities across network solutions and marketing-related sales, consistently generating multi-billion yen in annual revenue. Proven ability to build strong relationships with multinational clients, including global IT leaders, leveraging trilingual fluency in Japanese, Korean, and English to drive seamless cross-cultural collaboration. Highly effective in coordinating cross-functional teams and executing complex projects under tight deadlines while maintaining strong client satisfaction.

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

5
5
years of professional experience
4
4
Certifications
3
3
Languages

Work History

Account Manager / Partner Sales

NTT Communications Corporation
04.2023 - Current
  • Manage a portfolio of 10+ strategic accounts in Fortune 500, totaling USD 42mil in annual revenue (ex. AT&T, Equinix, Amazon, SpaceX).
  • Achieved 138% of quota FY2024 through outbound prospecting.
  • Supported Sales Directors to analyze targeting accounts data and generated USD 600mil pipeline.
  • Led strategic account plan with senior executives, monthly / quarterly business reviews with customer executives across multiple key accounts, influencing the decision-making process and alignment of our services with their strategic goals.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Data Center Project Manager

NTT Communications Corporation
04.2020 - 03.2023
  • Managed multiple large-scale data center construction projects for major global IT clients, including project budgets ranging from JPY 200 million to JPY 6 billion.
  • Led full project lifecycle: RFP response, technical requirements gathering, design, proposal preparation, vendor selection, cost estimation, contract negotiation, implementation, and handover.
  • Coordinated with 30-70 person project teams, managing schedules, onsite operations, and delivery to meet or exceed client expectations.
  • Conducted all client-facing communications in English, ensuring smooth coordination with overseas stakeholders despite time zone differences.
  • Achieved 150% of customization revenue targets, generating an additional JPY 250 million.
  • Successfully completed contract renewal project for global IT client (JPY 2 billion) under a compressed two-month timeline while coordinating with overseas teams remotely.
  • Developed strong client relationships through proactive communication, earning high evaluation scores in QBRs and securing follow-up orders.
  • Delivered projects ahead of schedule by fostering strong vendor relationships and implementing flexible resource adjustments.
  • Acted as lead negotiator for vendor pricing to optimize profit margins while maintaining competitive proposals.

Education

Bachelor’s Degree - Cultural And Creative Studies

Aoyama Gakuin University
Tokyo, Japan
04.2001 -

Skills

  • Large-scale project management
  • Full-cycle RFP management and vendor negotiation
  • Technical sales for data center and telecommunications solutions
  • Bilingual client communication and cross-cultural coordination
  • Team leadership and internal stakeholder management
  • Weekly management of department-wide meetings
  • Account management and development
  • Teamwork and collaboration
  • Customer relationships

Certification

Certified Data Center Professional (CDCP)

Timeline

Account Manager / Partner Sales

NTT Communications Corporation
04.2023 - Current

Data Center Project Manager

NTT Communications Corporation
04.2020 - 03.2023

Bachelor’s Degree - Cultural And Creative Studies

Aoyama Gakuin University
04.2001 -
Rio WatanabeAccount Manager