Experienced virtual assistant with over a decade of diverse experience in admin, marketing coordination, bilingual communication, and customer service across multiple countries. Skilled at bridging departments, individuals, and cultures in small to mid-sized companies and public institutions. Known for taking on multifaceted roles and being the go-to person for launching projects, handling admin tasks, translations, and ensuring reliable support. A knowledgeable representative excelling in customer service and client relations, consistently resolving complex issues and enhancing customer satisfaction through positive interactions and high service standards.