Riku Takahashi

• Assisted customers with membership procedures including sign-ups, cancellations, and holds
• Handled cash management, including daily sales and float preparation
• Responded to phone inquiries and provided clear information to customers
• Guided facility tours and supported potential members with enrollment decisions
• Built strong relationships through daily communication with members
• Maintained cleanliness and ensured a safe and welcoming environment
• Provided basic fitness guidance to support members’ workouts

•Provided friendly customer service at the register and handled transactions accurately

•Prepared beverages efficiently while maintaining quality and consistency

•Completed daily prep tasks and maintained cleanliness in the store

•Worked as part of a team in a fast-paced environment during busy hours
•Communicated with a diverse range of customers, including many international guests in English