Rika Hosonuma
72-77 Maenojyuku Kawaguchi Saitama
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Talented Instructor effectively facilitates learning for students of all ages by providing engaging, relevant instruction. Adapta teaching methods and instructional materials based on varying needs, abilities and interests of students. Proficient in crafting lesson plans with clear objectives easily communicated to students.
Overview
7
7
years of professional experience
Work History
Call Center Operator
JTB
05.2021 - 06.2023
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
Ski Instructor
Crayon Shin-chan Kids Ski School
12.2016 - 02.2023
- Detailed safety rules and procedures regarding activities to customers and guests.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Assisted individuals in setting achievable goals, monitoring progress for success.
- Developed relationships with clients to provide ongoing support and encouragement
Education
High School Diploma -
Kenyo High School
Kawaguchi03.2014
Skills
- Industry Best Practices
- Group and Individual Instruction
- Player Assessments
- Instructional Improvements
- Designing Classes and Routines
- Safety Management
- Punctual and Dependable
- Group Activities
- Guest Services
- Sports Demonstrations
- Safety Awareness
Timeline
Call Center Operator
JTB
05.2021 - 06.2023
Ski Instructor
Crayon Shin-chan Kids Ski School
12.2016 - 02.2023
High School Diploma -
Kenyo High School
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