Riho Yamaishi
Sydney
Summary
I have working holiday visa.
Proactive hospitality highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Offering 8 years of experience in manufacturing at a food company and 3 years of experience in food service industry.
Japanese Cuisine knowledge and Quick learner.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Take-Out Server
Sashimi Shinsengumi
11.2023 - Current
- Greeted customers and answered inquiries regarding menu items and specials.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Performed cash and card transactions to complete customer purchases.
Bakery Worker
Madhouse Industries Pty Limited
12.2023 - 03.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Kitchen Staff Member
Masuya Japanese Restaurant
12.2022 - 06.2023
- Skilled in making sushi rolls.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Kitchen Staff Member
Izakaya Masuya
03.2023 - 04.2023
- Greeted customers and answered inquiries regarding menu items and specials.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Volunteer Japanese Language Assistant Teacher
Sydney Secondary College Blackwattle Bay Campus
04.2023 - 05.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Manufacturing Department
Shikishima Baking Co.Ltd
04.2014 - 10.2022
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Operator - Manufacture products, operate machinery, set up work arrangements for the day, and position personnel.
- Product inspection - Inspection of products prior to shipment
- Office work - Entering product yield, number of products manufactured, number of defects, number of raw materials used, etc., into a computer.
- To train new employees - To help the new employees get experience with the job.
Education
High School Diploma -
Nara Suzaku Senior High School
Nara,Japan03.2014
Skills
- Line Work
- Teamwork and Collaboration
- Safe Machine Operation
- Manufacturing Procedures
- Training Employees
- Assigning Employees
- Payment Processing
- Cash Handling
- Customer Service
- English
- Japanese
- Order Taking
- Food Preparation
- Basic Housekeeping
- Food safety knowledge
Certification
- RSA
- Barista certification
- Official Examination in Abacus and Electric Calculator 1st Grade
- Official Examination in Computer 2nd Grade
- Official Examination in Commercial and Laws 3rd Grade
- Official Examination in Bookkeeping 3rd Grade
Reference
Professional Reference
Taiga Matsui
Sashimi Shinsengumi Manager
0424842372
Personal Reference
Reona Kashimura
International Convention Center Sydney
Casual Usher
0493599900
Anthony Smith
English teacher
0424260095
Timeline
Bakery Worker
Madhouse Industries Pty Limited
12.2023 - 03.2024
Take-Out Server
Sashimi Shinsengumi
11.2023 - Current
Volunteer Japanese Language Assistant Teacher
Sydney Secondary College Blackwattle Bay Campus
04.2023 - 05.2023
Kitchen Staff Member
Izakaya Masuya
03.2023 - 04.2023
Kitchen Staff Member
Masuya Japanese Restaurant
12.2022 - 06.2023
Manufacturing Department
Shikishima Baking Co.Ltd
04.2014 - 10.2022
High School Diploma -
Nara Suzaku Senior High School
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