Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Preference
Timeline
Generic
Rahul Nenava

Rahul Nenava

Section Manager
Tokyo

Summary

With 13 years of experience in system architecture, cellular network, network management, RAN operations, and RAN software delivery, I have excelled in leadership roles. Dedication and discipline consistently deliver outstanding results in the telecom wireless systems industry. Thriving in fast-paced and ever-changing environments, possesses strong listening skills and the ability to mediate and mend relationships. Adept at identifying team dynamics and skill gaps, implementing effective solutions to rectify any issues that arise.

Overview

2025
2025
years of professional experience
1
1
Certification
2
2
Languages

Work History

Section Manager

Rakuten Mobile Inc
2 2021 - Current
  • Responsible for support in testing of new SW builds in Lab and perform FOA Software Upgrade in production
  • Responsible to check all issue if found in FOA debug the issue collect logs and share to RnD
  • Responsible to technical meeting Vendors and track all bugs issue pending from them or any new requirements shared by RMI
  • Responding in real time to Incidents/Faults escalated by L2 Fault Management Teams that require an additional level of knowledge to resolve or provide a work around within the agreed upon target
  • Cooperate with Incident Management team in the War room (during the Emergency P1/P2/P3 Incident Handling process) and provide inputs regarding the technical aspects of the case for Incident Report preparation (post outage resolution)
  • Analysis of UE & eNB logs
  • Follow up with in-house Development & OEM Vendor Level 3 support teams for the issue resolution / Bug fixing
  • Coordinating with Performance Management team for resolving complex KPI degradation cases
  • Proactively identify chronic or potentially hazardous network condition and propose actions to be taken to prevent future Incident
  • Review of ticket logs/ alarm history/ performance histories to identify potential repetitive / long pending problems
  • Conduct regular Knowledge transfer session to L2 colleagues within L3 Team
  • VRAN E2E System Operations Support which includes Incident Management (L3 Fault handling) / Emergency Handling / Preventive Maintenance / Configuration Management Support / Problem Management / Next Level Support Management (for Bug fixing / Complex fault handling)
  • Provide extended support after office hours and over weekends for Network Emergency handling

Technical Solutions Leader

Capgemini Aricent Technologies (Holdings) Limited
01.2020 - 02.2021
  • Lead the Operation team to carry out 24 x 7 daily monitoring of the Small Cells and faults and alarms
  • Oversee the implementation of the Trouble Ticketing System and the Operation team in the issuance of trouble tickets and tracking of the fault resolution to ensure that any fault raised is responded to and resolved within the agreed SLA
  • Coordinate with Engineering team to develop, implement and maintain processes/procedures for daily operations, system configuration and maintenance activities
  • Coordinate with different stack holders to assess, plan, align, schedule and implement Change Request (CR)
  • Coordinate and work with the equipment vendor, Operations to test all small cells software upgrade and patches with their respective Core Network to ensure end to end compatibility
  • Coordinate with equipment vendor and operations team to schedule a mutually agreed timeline to load the software upgrades/patches to the live network
  • To coordinate with Integration and operations team to support project implementation and network expansions
  • Interface with vendors and contractors on all operational and project support activities
  • Administer all system and user management functions of the small cells RAN OSS, which include: Access right of the business stakeholders and the equipment vendors; Software and hardware upgrades; System maintenance (such as database maintenance)

Asst. Manager

Vodafone - Idea Cellular Ltd
12.2014 - 01.2020
  • Ericsson Volte, LTE / WCDMA Integration of the E-UTRAN Network Troubleshooting, Testing, Operation & Maintenance
  • Responsible for implementing RF-Planning details to the existing network
  • Scripts preparation for Node-B and Enode-B
  • Handing team for timely outage monitoring and escalation of all technology sites
  • Maintained BSC/RNC N/W availability 99.99% by alarm monitoring & proactive approach
  • Stats definition in BSC and OSS definition of 3G+4G nodes
  • Routine CRF and RF parameter implementation in Node/BSC/RNC
  • TRX Addition / Deletion, collocation, U900, G+L implementation
  • Troubleshooting of alarms impacting customer perception in 2G/3G/4G
  • Hands-on on Winfoil, Citrix, ENM
  • Emergency handling, problem Escalations, and Follow-ups (CSR) handling
  • Data/Voice services barring case of a public mishap, riots, and govt
  • Order
  • BSC, RNC, BTS, NodeB, EnodeB SW upgrade for MPCG nodes
  • Script and Plan preparation for new parameter/feature implementation
  • Baseband sites troubleshooting, new feature activation, BB TRX addition
  • License installation and feature activation in BSC/RNC/NodeB/EnodeB/BB sites
  • Implementation of frequency harmonization in the entire network
  • Site re-homing activities to accommodate traffic surge with error-free execution
  • SGSN in pool activity in RNC & MME definition in eNodeB
  • New BSC/RBSC and RNC AT
  • H/W additions like PGW, CSPB, GARP, STMs, TRHB, and site deletion
  • Preparation of outage, traffic & daily network-related reports

L2 Engineer

Ericsson Global India
07.2013 - 12.2014
  • Providing technical & proactive support to the customer network for all aspects of the RAN comprising elements
  • Guidance/ Escalation to front office and field-based engineers as well as liaise with vendors & service providers until resolution
  • Support the provision of accurate reporting on the network to Ericsson teams and vendors
  • Providing support to resolve complex network and performance faults in line with customer KPI
  • Interfacing with Engineering and Network rollout to deal with operational environment technical issues
  • Handling design, testing, trial and risk operations
  • Maintain all KPI and SLA above agreed levels
  • Activities like a commissioning of Node B's, HMS upgrade of RNC Cards, DSP Error check, working on S-OMS
  • To refine alarm delivery and fault detection processes
  • To ensure all RAN faults (tickets) raised & received are dealt with in a prompt an efficient manner and meet the relevant SLA targets

CM Engineer

IKYA – Client Nokia Siemens Network
05.2012 - 06.2013
  • Carry out L2 fault investigations and root cause analysis to resolve issues within Customer SLAs
  • Input into Incident Reports and Problem Management
  • Provide 24/7 L2 support on Nokia RNC /BSC, Node B/ BTS
  • Update the Trouble Ticketing platform with fault information and rectification for faults the 2nd level support are engaged in
  • During critical defined fault rectification participate in fault management as requested by the Incident Manager and attend the hourly bridge conferences as per the Customer WLA
  • Review regression test plan and specifications for Software updates
  • Implementation of MINOR SW updates test reports post change
  • Maintain network SW life cycle database for RAN elements
  • Work on improving the optimization of alarms, counters, and thresholds
  • Approve RAN Change Requests and participate in Daily CR Review Meetings
  • Engage and provide technical support for Field Engineers
  • Run Health Check (Regular and periodic)
  • Backup of all RAN Elements as per Back Up policy
  • Escalate Performance issues to Performance/Optimization Team
  • Provide Operational Acceptance for new elements being introduced into the network
  • Accountable for the delivery of Root Cause Analysis and problem resolution within given target duration for RAN domain
  • Customer agreed SLA managed

Configuration Engineer

Telecomeone - Client Nokia Siemens Network
02.2012 - 05.2012
  • Perform 2G New Site Integration (Ultra, Flexi Edge, FMR Equipment)
  • Perform Swap Modernization to FMR Equipment Single RAN
  • Perform TRX Expansion
  • Perform ET Splitting
  • Perform EDGE Activation
  • Perform Common BCCH site implementation
  • Trouble Shoot 2G Sites
  • Perform Network Object parameter modification request
  • Create XML plans in OSS using CM plan manager and Import XML files to OSS
  • Familiar with NetAct CM Editor, CM Operation Manager, BTS Manager and MML Command
  • Familiar with PES Abis Mapping Configuration
  • Verify implementation data (PES) received from Network Planning
  • Perform BSC Software Update to S14 MP10 including BSS SW Upgrade
  • Update E-PM with Integration milestones
  • Verify functional tests with field engineer (external alarms, Q1, test calls, HO)
  • Perform 2G site Rehoming / Rehosting activity
  • BCSU, PCU and NSEI Rebalancing

Engineer

GTL Limited- Client Nokia Siemens Network
11.2011 - 02.2012
  • Site Creation in BSC and RNC and OSS View Creation
  • Run Pre-logs / Backup Files and Lock /unlock support
  • Site Integration support for GSM, UMTS & LTE
  • Adjacency creation and loading
  • Basic Alarm checks and trouble shooting and unlock sites for final Integration /test calls
  • Escalate issues to G-NIC lead and Tier-2
  • Solving all RAN (2G, 3G) related issues during Network Integration

Engineer

Vodafone Essar Spacetel LTD
04.2011 - 11.2011
  • Supervising and monitoring OMC-R
  • Add or remove TRX, unlock and lock of all boards, status of BTS from BSC to another
  • Remote login of BTS & BSC through router to collect files
  • Providing Tech- support for BTS
  • Check equipment status
  • Performed various Troubleshooting activities in OMCR
  • BSC, BTS Integration in OMC-R, Parameter changes in the network
  • OMC-R Backup, Monitoring of various alarms, preparing all the reports Hourly and Daily

Engineer

Adecco
10.2009 - 05.2011
  • Troubleshooting of various issues causing voice call & data call failure in GSM network
  • Clearing various alarms in network elements like BSC & BTS which degrades network performance
  • Sleeping Cell rectification and daily service affecting alarms analysis
  • Solving GPRS/Congestion complaints and CRF implementation to network

Education

Bachelor in Engineering - Electronics and Communication

Rajiv Gandhi Prodyogiki Vishwavidhlaya
06.2004 - 06.2008

MBA - IT Management

Kalinga Institute of Industrial Technology (KIIT)
INDIA
04.2001 -

Skills

Operations Improvement

Certification

Japanese-Language Proficiency (Level N5), 07/02/23, Japan Educational Exchanges and Services, N5A036544J

Interests

Technical with Management

Work Preference

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancementFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week

Timeline

Technical Solutions Leader

Capgemini Aricent Technologies (Holdings) Limited
01.2020 - 02.2021

Asst. Manager

Vodafone - Idea Cellular Ltd
12.2014 - 01.2020

L2 Engineer

Ericsson Global India
07.2013 - 12.2014

CM Engineer

IKYA – Client Nokia Siemens Network
05.2012 - 06.2013

Configuration Engineer

Telecomeone - Client Nokia Siemens Network
02.2012 - 05.2012

Engineer

GTL Limited- Client Nokia Siemens Network
11.2011 - 02.2012

Engineer

Vodafone Essar Spacetel LTD
04.2011 - 11.2011

Engineer

Adecco
10.2009 - 05.2011

Bachelor in Engineering - Electronics and Communication

Rajiv Gandhi Prodyogiki Vishwavidhlaya
06.2004 - 06.2008

MBA - IT Management

Kalinga Institute of Industrial Technology (KIIT)
04.2001 -

Section Manager

Rakuten Mobile Inc
2 2021 - Current

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Rahul NenavaSection Manager