Punam Gahatraj
Honda 4-9-22, Nishi-ku, Osaka City
Summary
Energetically contributed to The Grand Prince Hotel Osaka Bey by enhancing order-taking efficiency and elevating guest service standards. Excelled in high-pressure situations, showcasing exceptional memory retention and allergy awareness. Proven expertise in food safety and table setting, significantly improving dining experience and operational flow.
Overview
1
1
year of professional experience
Work History
Hotel Waitress
The Grand Prince Hotel Osaka Bey
13-11, Nankokita 1-Chōme Suminoe, Osaka, Osaka Japan 559-0034
04.2023 - Current
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
Education
Vocational School - Hotel Management
Osaka YMCA International College
〒550-0001 大阪府大阪市西区 土佐堀1丁目5-603.2023
Skills
- Cleanliness
- Order Taking
- Memory retention
- Reservation Management
- Allergy awareness
- Guest service
- Food safety knowledge
- Table Setting
- Menu presentation
Timeline
Hotel Waitress
The Grand Prince Hotel Osaka Bey
04.2023 - Current
Vocational School - Hotel Management
Osaka YMCA International College