I Like doing a lot of things when I have free time, in other words, I like to do my hobbies One of them is listening to the music I like listening to them when I do my homework, when I don’t have anything to do, or sometimes when I eat I like almost all types of music; pop, country, rock n roll, and other type of music I like to hear them because some songs bring me back memories
PULAMI PUSHPA BAHADUR
Restuarant Service
Chiba Ken Chiba Shi Hanamigawaku Makuharihongo 6-7-5 Ishizukahaitsu 201,Houzou Sasako Building 303
Summary
I am Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level food and beverage associate position. Ready to help team achieve company goals.I have worked part-time at restaurants and convenience stores since I was a student. Also, at work, I am doing my best to focus on manners and hospitality while putting customers . I applied because I wanted to make use of my experience in customer service and language skills that I had acquired in my part-time job and previous job.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Shangri-la Hotel Tokyo
Restuarant Service And Inroom Dinning
Tokyo, Chiyada-ku Marunouchi Trust Tower Main 1-8- 3
01.2022 - Current
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Monitored hotel's budget and financial records.
- Enforced policies and procedures to increase efficiency.
- Prepared reports on guest satisfaction levels and other metrics.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Stored guest valuables in safe and individual boxes for security.
- Kept accounts in balance and ran daily reports to verify totals.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Implemented marketing and promotional initiatives to increase occupancy.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Hanasibuki Resort and Company
Restuarant Service And Guest Service
Tateyama Si , Chibaken
04.2021 - 10.2022
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and other communications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-to-day duties accurately and efficiently.
- Onboarded new temps by entering employee information into systems.
- Worked with customers to understand needs and provide excellent service.
- Maintained energy and enthusiasm in fast-paced environment.
- Collaborated with team members to achieve target results.
- Improved operations through consistent hard work and dedication.
- Developed and maintained positive relationships with guests for satisfaction.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Education
Bachelor Of Hotel And Tourism Comprehensive Course - Hotel Management
International Travel Bridal Hotel Collage
Building 6 Nakamura Gakuen 2ｰ11ｰ12 Shinjuku Chu 04.2019 - 03.2021
HIGH SCHOOL - Management Science
SATYAWATI HIGHER SECONDARY SCHOOL
Kumpur-6 Adamtar Dhading Nepal 04.2013 - 08.2015
Japanese Language -
Narasino Gaigogakuin
Narasino Si Okubo 4ー1ー８C.H.I Bulding 04.2017 - 03.2019
Skills
Multimedia research
Interests
Timeline
Shangri-la Hotel Tokyo
Restuarant Service And Inroom Dinning
01.2022 - Current
Hanasibuki Resort and Company
Restuarant Service And Guest Service
04.2021 - 10.2022
Bachelor Of Hotel And Tourism Comprehensive Course - Hotel Management
International Travel Bridal Hotel Collage
04.2019 - 03.2021
Japanese Language -
Narasino Gaigogakuin
04.2017 - 03.2019
HIGH SCHOOL - Management Science
SATYAWATI HIGHER SECONDARY SCHOOL
04.2013 - 08.2015
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