Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Pui Fun Loh

8 Martin Place #14-03

Summary

Results-driven Private Client Banker and Relationship Manager with a proven track record at Citibank and OCBC Bank. Skilled in cultivating positive client relationships, consistently exceeding sales targets, and delivering outstanding customer service. Recognized for strong communication and interpersonal abilities, dedicated to helping clients understand and achieve their financial goals. Proven success in fostering long-term client loyalty, driving portfolio growth, and facilitating new client acquisition.

Overview

21
21
years of professional experience

Work History

Private Client Banker

Citibank
08.2007 - Current

Client Relationship Management

-Established and maintained strong, long-term relationships with high net-worth clients by providing financial guidance tailored to individuals needs and goals. Proactively engage clients to identify new investment opportunities.


Financial Advisory and Wealth Planning

-Delivered advice on broad range of financial products to help clients grow, preserve and transition of their wealth effectively


Sales and Portfolio Growth

-Consistently exceed sales targets. And identify growth opportunities, resulting in portfolio expansion and client retention.


Risk Management and Compliance

-Ensure all transactions and advice were in strict compliance with regulatory requirements and internal policies.


Team collaboration

-Work closely with product specialist and portfolio counselor to deliver a well-rounded client experience.







Relationship Manager

OCBC Bank
05.2003 - 07.2007

Sales Achievement and Revenue Growth

-Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals. Self motivated, with strong sense of responsibility.


Client Relationship Development

-Strengthen client relationships by actively listening to their needs and providing tailored financial review meetings with clients, ensuring their investment portfolios were on target to meet their objectives.



Education

BSC in Banking And Finance - Finance

Singapore Institiue of Management
SINGAPORE
03-2003

Economics

St Andrew Junior College
Singapore
10-1999

Skills

    -Client Relationship Management :Established and maintained strong long-term relationships with high-networth clients

    -Sales and Portfolio Growth: Consistently exceeded sales targets by identifying growth opportunities

    -Risk management and Compliance: Ensured all transactions and advice were in strict compliance with regulatory requirements and internal policies

    -Team Collaboration: Collaborate closely with portfolio consultor and specialists to deliver a well-rounded client experience

    -Market Insights: Keep abreast of market trends, economic shifts and regulatory changes to offer informed advice and strategies as needed

Accomplishments

  • Mentoring new RMs to meet and achieve their target
  • Constant MEC achiever (138% of rank goal) for the last 17 years with Citi
  • 9 times RCC winner, Regional Chairman Council

Languages

English
Native language
Chinese (Mandarin)
Proficient
C2
Chinese (Cantonese)
Advanced
C1

Timeline

Private Client Banker

Citibank
08.2007 - Current

Relationship Manager

OCBC Bank
05.2003 - 07.2007

BSC in Banking And Finance - Finance

Singapore Institiue of Management

Economics

St Andrew Junior College
Pui Fun Loh