Videography
Phylicia Morgan
Learning And Development Specialist / Trainer
15 Benbow Crescent Kingston 20
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Assistant Language Teacher
Japan Exchange and Teaching Program (JET)
Saitama
2016.07 - 2022.07
- Prepared daily lesson plans and materials for 1st year and 3rd year High School students at 3 senior High Schools.
- Mentored students needing extra time and assistance to learn English
- Facilitated learning of English language using variety of instructional methods, resources and technological tools
- Developed tests and exams for English Assessment
- Coordinated training sessions for Eiken Exam preparation
- Team-taught lessons with Japanese Teachers of English (JTEs) to provide varying teaching styles
- Researched new and modern teaching methods for language teaching
- Developed English conversation club for students to practice everyday English conversation
- Planned lessons to teach students about global issues and facilitated discussions.
- Conducted interviews for Saitama Prefecture as native speaker to assess new Japanese English Teachers.
- Conducted workshops for orientation of new Assistant Language Teachers (ALT).
- Managed group of over 10 Japanese teachers for team teaching sessions.
Lecturer
Portmore Community College
St Catherine
2015.01 - 2016.07
- Evaluated and revised lesson plans and course content to achieve student-centered learning
- Used variety of learning modalities and support materials to facilitate learning process and accentuated presentations on various law subjects such as Business Law, Hospitality Law, Company Law, and Law for Social workers
- Selected and designed lesson plans and curriculum to meet academic objectives
- Created and designed quizzes, tests and projects to assess student knowledge
- Designed and distributed lecture handouts to round out material and increase student understanding.
Business Law Guest Lecturer
The University of Technology, Jamaica Institute of Management
Kingston
2015.04 - 2016.06
- Administered lectures on various topics of Business Law to 20 students.
Student Legal Advisor
University of Technology
Kingston
2012.01 - 2013.06
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork and develop legal skills to advise public
- Delivered free legal services to members of public
- Collaborated with team members to achieve client satisfaction.
Customer Care Agent
Fullgrams Solutions
Kingston
2010.07 - 2010.09
- Resolved concerns of over 40 customers per day with products or services to help with retention and drive sales
- Assisted call-in customers with questions and orders.
Education
Diploma - Human Resources
Alison
Galway, Ireland 2022.01 - 2022.01
Master of Arts - Teaching
The Mico University College
Kingston 2013.08 - 2015.11
Bachelor of Laws (LLB) -
The University of Technology
Kingston 2010.08 - 2013.11
High School Diploma -
St Hugh's Highschool
Kingston Jamaica 2003.09 - 2010.07
Skills
Presentation skills
Leadership
Written and verbal communication
Attention to detail
Independent and collaborative working
- Effective public speaker
- Interpersonal Communication
- Teamwork and Collaboration
- Problem-Solving
- Monitoring
- Effective planning
- Teaching
- Recruitment
- High social awareness
- Computer literacy
Staff Management
Certification
Learning and Development Certificate (In Progress on AIHR)
Interests
Software
Microsoft Office
Zoom
Prezi
Google Drive
Timeline
Learning and Development Certificate (In Progress on AIHR)
2022-11
Train the Trainer: Certificate in Corporate Training by Future Learn, CPD Accredited
2022-04
Diploma - Human Resources
Alison
2022.01 - 2022.01
Japanese Language Proficiency N5
2019-01
TEFL
2017-03
Assistant Language Teacher
Japan Exchange and Teaching Program (JET)
2016.07 - 2022.07
Business Law Guest Lecturer
The University of Technology, Jamaica Institute of Management
2015.04 - 2016.06
Lecturer
Portmore Community College
2015.01 - 2016.07
Master of Arts - Teaching
The Mico University College
2013.08 - 2015.11
Student Legal Advisor
University of Technology
2012.01 - 2013.06
Bachelor of Laws (LLB) -
The University of Technology
2010.08 - 2013.11
Customer Care Agent
Fullgrams Solutions
2010.07 - 2010.09
High School Diploma -
St Hugh's Highschool
2003.09 - 2010.07