Videography
Phylicia Morgan
Learning And Development Specialist / Trainer
15 Benbow Crescent Kingston 20
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Assistant Language Teacher
Japan Exchange and Teaching Program (JET)
Saitama
07.2016 - 07.2022
- Prepared daily lesson plans and materials for 1st year and 3rd year High School students at 3 senior High Schools.
- Mentored students needing extra time and assistance to learn English
- Facilitated learning of English language using variety of instructional methods, resources and technological tools
- Developed tests and exams for English Assessment
- Coordinated training sessions for Eiken Exam preparation
- Team-taught lessons with Japanese Teachers of English (JTEs) to provide varying teaching styles
- Researched new and modern teaching methods for language teaching
- Developed English conversation club for students to practice everyday English conversation
- Planned lessons to teach students about global issues and facilitated discussions.
- Conducted interviews for Saitama Prefecture as native speaker to assess new Japanese English Teachers.
- Conducted workshops for orientation of new Assistant Language Teachers (ALT).
- Managed group of over 10 Japanese teachers for team teaching sessions.
Lecturer
Portmore Community College
St Catherine
01.2015 - 07.2016
- Evaluated and revised lesson plans and course content to achieve student-centered learning
- Used variety of learning modalities and support materials to facilitate learning process and accentuated presentations on various law subjects such as Business Law, Hospitality Law, Company Law, and Law for Social workers
- Selected and designed lesson plans and curriculum to meet academic objectives
- Created and designed quizzes, tests and projects to assess student knowledge
- Designed and distributed lecture handouts to round out material and increase student understanding.
Business Law Guest Lecturer
The University of Technology, Jamaica Institute of Management
Kingston
04.2015 - 06.2016
- Administered lectures on various topics of Business Law to 20 students.
Student Legal Advisor
University of Technology
Kingston
01.2012 - 06.2013
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork and develop legal skills to advise public
- Delivered free legal services to members of public
- Collaborated with team members to achieve client satisfaction.
Customer Care Agent
Fullgrams Solutions
Kingston
07.2010 - 09.2010
- Resolved concerns of over 40 customers per day with products or services to help with retention and drive sales
- Assisted call-in customers with questions and orders.
Education
Diploma - Human Resources
Alison
Galway, Ireland 01.2022 - 01.2022
Master of Arts - Teaching
The Mico University College
Kingston 08.2013 - 11.2015
Bachelor of Laws (LLB) -
The University of Technology
Kingston 08.2010 - 11.2013
High School Diploma -
St Hugh's Highschool
Kingston Jamaica 09.2003 - 07.2010
Skills
Presentation skills
Leadership
Written and verbal communication
Attention to detail
Independent and collaborative working
- Effective public speaker
- Interpersonal Communication
- Teamwork and Collaboration
- Problem-Solving
- Monitoring
- Effective planning
- Teaching
- Recruitment
- High social awareness
- Computer literacy
Staff Management
Certification
Learning and Development Certificate (In Progress on AIHR)
Interests
Software
Microsoft Office
Zoom
Prezi
Google Drive
Timeline
Learning and Development Certificate (In Progress on AIHR)
11-2022
Train the Trainer: Certificate in Corporate Training by Future Learn, CPD Accredited
04-2022
Diploma - Human Resources
Alison
01.2022 - 01.2022
Japanese Language Proficiency N5
01-2019
TEFL
03-2017
Assistant Language Teacher
Japan Exchange and Teaching Program (JET)
07.2016 - 07.2022
Business Law Guest Lecturer
The University of Technology, Jamaica Institute of Management
04.2015 - 06.2016
Lecturer
Portmore Community College
01.2015 - 07.2016
Master of Arts - Teaching
The Mico University College
08.2013 - 11.2015
Student Legal Advisor
University of Technology
01.2012 - 06.2013
Bachelor of Laws (LLB) -
The University of Technology
08.2010 - 11.2013
Customer Care Agent
Fullgrams Solutions
07.2010 - 09.2010
High School Diploma -
St Hugh's Highschool
09.2003 - 07.2010