PHAM THAIBINH
Airport Ground Staff
Chiba,12
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Airport Passenger Service Agent
Vietnam Airlines
Narita
02.2024 - Current
- Prepared detailed passenger manifests and other reports to meet organizational needs.
- Supported airline policies consistently while addressing passenger concerns about fees or service limitations.
- Produced and shared customer service reports to support management decision-making.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Collaborated closely with team members to achieve excellence in overall airport operations.
- Announced flight status updates and information about gate changes over PA system.
Intern Engineer
NAL JAPAN
06.2023 - 09.2023
- Developed innovative designs for engineering projects, resulting in improved functionality.
- Designed and coordinated engineering tests and experiments.
- Collected, arranged, and input information into database system.
- Delivered project reports and milestone updates to supervisor.
- Designed graphics for websites, logos and promotions for marketing purposes.
Education
Bachelor of Arts - Chinese Studies
Shanghai University Tokyo Campus
Tokyo Shinjuku, Japan 03.2020 - 04.2024
Skills
Travel documentation verification
Strong Organization
Team Collaboration
Microsoft Office
Layout Design
Social Media Posting
Apple Final Cut Pro
Active Listening
Summary
I have a stoic personality and find great joy in pushing myself and achieving results. When faced with a difficult task, I researched in advance how long it would take on average, and set my goal of completing it twice as quickly as normal. Therefore, I obtained a TOEIC test score of 800 for the first time after just one month of review. Not only that, I completed the web page design for my internship project by using Figma in just one week of self-study. I believe that concentration and initiative are the most directly linked to results in any job also communication and mutual learning are essential in teamwork. I would like to make full use of this knowledge in my work and achieve success.
Timeline
Airport Passenger Service Agent
Vietnam Airlines
02.2024 - Current
Intern Engineer
NAL JAPAN
06.2023 - 09.2023
Bachelor of Arts - Chinese Studies
Shanghai University Tokyo Campus
03.2020 - 04.2024