Osheain Motghare
Undergraduate Student
Asaka
Summary
A Digital Business & Innovation student at Tokyo International University with a passion for leveraging technology and finance to drive strategic decisions. Strong foundation in financial analysis, project management, and digital business strategy, complemented by hands-on experience in IT project management and trading club leadership. Skilled in financial modeling, valuation, and market analysis, with coursework from CFI & Wall Street Mojo. Multilingual (Japanese, English, Hindi) with cross-cultural experience in Japan and the US, enabling effective global business communication.
Overview
1
1
year of professional experience
7
7
Certifications
2
2
Languages
Work History
Outbound Sales Call Center Agent
Sweep Inc.
12.2024 - Current
- Recorded customer feedback and sales data to improve sales and customer experience.
- Displayed resilience under pressure, managing high call volumes while maintaining a positive attitude towards customers and team members alike.
- Established professional relationships with clients and call center team members to boost trust, rapport and reliability.
- Adapted quickly to changes in company policies or product offerings, ensuring accurate information was relayed to customers at all times.
Call Center Operator
Prince Hotel
01.2024 - 08.2024
- Assisted in creating promotional materials highlighting special offers or seasonal packages offered by the hotel.
- Addressed customer concerns and resolved issues, resulting in improved guest relations.
- Maintained accurate records of all reservations ensuring no overbooking or double-bookings occurred.
- Contributed to revenue growth by upselling room upgrades, packages, and additional services during the booking process.
- Collaborated with other departments to ensure seamless guest experience from reservation to checkout.
English Coach
Gecipe
09.2023 - 04.2024
- Conducted remote English coaching sessions for elementary school students using Minecraft, fostering language learning through interactive gameplay and immersive communication.
- Introduced interactive activities to encourage group participation, enhancing each student''s ability to communicate effectively in English.
- Cultivated a culture of respect within the classroom by modeling appropriate behavior, addressing conflicts proactively, and celebrating diverse perspectives.
- Empowered students to take ownership of their learning process by setting achievable goals and providing them with the necessary tools for self-assessment.
Education
Bachelor of Science - Digital Business And Innovation
Tokyo International University
Japan, Tokyo, Ikebukuro 04.2001 -
Skills
Objective Realization
Outbound sales
Call management
Cross-cultural communication
Decision-making
Problem-solving
Teamwork and collaboration
Relationship building
Project management
Presentation skills
Certification
Google Project Management, Professional Certificate – Coursera and Google.
Timeline
Commercial Banking & Credit Analyst, Corporate Financial Institute
08-2025
FinTech Industry Professional, Corporate Financial Institute
07-2025
Financial Planning & Wealth Management Professional, Corporate Financial Institute
06-2025
Capital Market & Securities Analyst, Corporate Financial Institute
05-2025
Business Intelligence & Data Analyst, Corporate Financial Institute
04-2025
Financial Modeling & Valuation Analyst, Corporate Financial Institute
03-2025
Outbound Sales Call Center Agent
Sweep Inc.
12.2024 - Current
Call Center Operator
Prince Hotel
01.2024 - 08.2024
Google Project Management, Professional Certificate – Coursera and Google.
01-2024
English Coach
Gecipe
09.2023 - 04.2024
Bachelor of Science - Digital Business And Innovation
Tokyo International University
04.2001 -
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