Okenio Quissongo
Irving,Tx
Summary
Service-focused Transportation Manager with superb background in logistics management. Highly skilled at efficiency management, cost reduction and performance maximization. Dedicated to continuous productivity improvements through training as well as timely and efficient transportation operations. Stellar problem-solving and critical thinking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
King Arthur Liquor Store
01.2019 - 09.2022
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Receiver
Nobu
03.2021 - 02.2022
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Supported merchandising initiatives through meticulous arrangement of products according to planograms.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
Transportation Manager
M&MUA LLC
08.2022 - 11.2023
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Collaborated with human resources to recruit qualified drivers, leading to improved overall team performance.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
Medical Transportation Driver
HMS
03.2023 - 11.2023
- Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
- Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
- Collaborated effectively with healthcare staff at multiple facilities, establishing strong working relationships that facilitated seamless patient transfers.
- Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
Education
Bachelor of Science - Economics
California State University - Northridge
Northridge, CA08.2025
Skills
- Safety Regulations Implementation
- Logistics Coordination
- Problem Solving
- Shipment Coordination
- Route Planning
- Safety Compliance
- Customer Service
- Vehicle Inspection
- Vehicle Maintenance
- Product restocking
- Price Checking
- Display Assembly
Certification
- Medical Transportation Training - 120hours
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Medical Transportation Driver
HMS
03.2023 - 11.2023
Transportation Manager
M&MUA LLC
08.2022 - 11.2023
Receiver
Nobu
03.2021 - 02.2022
Manager
King Arthur Liquor Store
01.2019 - 09.2022
Bachelor of Science - Economics
California State University - Northridge
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