Norihisa Arai
大阪市住之江区,27
Summary
Dynamic Sales Manager with a proven track record at Tojo Co., Ltd., excelling in client relationship management and sales strategy development. Leveraged CRM software to streamline operations, boosting efficiency and brand visibility. Skilled in motivational communication, adept at fostering customer satisfaction and driving profitability. Demonstrated success in leading teams to exceed sales goals through strategic planning and innovative marketing campaigns.
Overview
5
5
years of professional experience
Work History
Sales Manager
Tojo Co., Ltd.
09.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
Administrative Worker
GigWorks Ad Value Co., Ltd.
02.2020 - 09.2021
- Improved team productivity by coordinating schedules, meetings, and travel arrangements for staff members.
- Arranged programs, events and conferences such as booking facilities for meetings and caterers for events.
- Directed preparation of records such as agendas, notices, and minutes.
- Handled incoming calls and correspondence to respond to questions and inquiries.
- Coordinated multiple projects simultaneously while maintaining strong attention to detail and meeting critical deadlines.
- Maintained office supply inventory and ordered new supplies.
- Enhanced customer satisfaction through prompt handling of inquiries, issues, and service requests.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
Bachelor of Science - Aerospace Engineering
Daiichi Institute of Technology
Kokubu Chuo, Kirishima City, Kagoshima Prefecture03-2012
High School Diploma -
Fukuyama Seishikan High School
03-2008
Skills
- Relationship building
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Direct sales
- Sales process
- Sales planning
- Sales tracking
- Sales operation
- Goal setting
- Sales processes
- Account management
- Sales operations
- Rapport and relationship building
- New business development
- Performance management
- Lead generation
- Order management
- Market research
- Brand-building strategies
- CRM software
- Marketing strategy
- Prospecting skills
- Review of contracts
- Operations
- Profitability optimization
- Customer journey mapping
- Trend analysis
- Sales presentation
- Price quote preparation
Social media writing, video editing, soundscape
◆Kaoraz Coffee
https://www.instagram.com/kaoraz_coffee/
I am a coffee drinker. I regularly purchase fresh, nutritious beans harvested in Africa and Asia.
It is difficult to produce such beans in Japan, but the craftsmanship is deeply rooted in this country, and the roasting techniques are highly regarded worldwide.
In order to support such “roasters, baristas, and owners who love coffee and are trying to spread it” as much as possible, I am working to improve the image of coffee through SNS.
◆Operation Guide (Client Work)
https://youtu.be/A5K8FwrG6CA?si=HGZhqk_61GmUvZMt
I used to aspire to be a comedian or actor in Tokyo.
However, I was unable to seize the opportunity and had to give up that path.
Still, I had a strong desire to express “a point of view that captures everyday life,” and I was searching for a means to do so.
At that time, I had the opportunity to help an acquaintance who was a filmmaker, and while working with him on video equipment, I felt a great sense of enjoyment.
After that, I gradually purchased cameras and microphones, began self-taught video production, and started doing client work on an irregular basis.
◆Soundscape
https://youtu.be/a46SJA3jURU?si=HBF634y-wF0-v82r
Among my five senses, what I feel I am particularly good at is “the ability to imagine something through hearing.
I have enjoyed the radio since I was a student, and as an adult I still relax by listening to the radio and ASMR.
After finishing my comedian career as mentioned above, I took up DJing as a relatively low-cost hobby to start.
I enjoyed playing dance, rock, and hip-hop music in a lounge style.
Later, when I learned to produce videos, I began to think that I wanted to use the power of sound more effectively.
Since then, I have been passionate about creating comfortable sound spaces by recording and layering not only the sounds of trains and running water, but also the environmental sounds of daily life.
Languages
Japanese
Native language
English
Beginner
A1
Timeline
Sales Manager
Tojo Co., Ltd.
09.2024 - Current
Administrative Worker
GigWorks Ad Value Co., Ltd.
02.2020 - 09.2021
Bachelor of Science - Aerospace Engineering
Daiichi Institute of Technology
High School Diploma -
Fukuyama Seishikan High School
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