Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Nolan Kohutynski

Account Manager/HR Coordinator
Kokubunji

Summary

A proactive and results-driven professional with a strong ability to manage multiple tasks efficiently in fast-paced environments. Recognized for excellent verbal communication skills, discretion, and a steadfast commitment to organizational success. Adaptable and quick to learn, seamlessly integrating into new teams and workflows. Seeking a full-time role that presents professional challenges while leveraging strong interpersonal skills, time management, and problem-solving abilities. A critical thinker with exceptional organizational skills, eager to contribute to and advance company objectives.

Overview

2025
2025
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Account Manager

Fusion Systems Japan
4 2022 - Current
  • Led and coordinated the recruitment process for engineers at NVIDIA's datacenter in Osaka, ensuring the selection of top-tier talent.
  • Managed the deployment of hardware to Abercrombie & Fitch retail locations across the APAC region, ensuring seamless installations.
  • Collaborated with key vendors including Honeywell, Zebra, HP, and Avery Dennison to streamline procurement and ensure timely delivery of necessary equipment.
  • Initiated and organized strategic meetings with senior management, delivering successful recommendations for product optimizations based on client feedback.
  • Thrived in high-pressure environments by consistently meeting tight deadlines and maintaining high performance under fast-paced conditions.
  • Diagnosed and resolved a wide range of complex technical issues across multiple systems, ensuring minimal downtime and optimal performance.
  • Promoted cross-departmental efficiency through the swift resolution of system issues and diligent documentation of support interactions for future reference.
  • Served as a subject matter expert, resolving escalated technical issues for high-profile clients such as Abercrombie & Fitch and Stella McCartney, ensuring satisfaction and retention.
  • Utilized ticketing systems to efficiently manage and track support requests, ensuring timely and effective issue resolution.
  • Handled high volumes of inbound service requests, consistently resolving issues with urgency and accuracy.
  • Implemented ITIL best practices and contributed to training initiatives focused on ISO 27001 compliance, improving organizational efficiency and standards.
  • Monitored and maintained installed systems using client service platforms such as ServiceNow and JIRA, ensuring optimal system functionality and client satisfaction.
  • Provided remote technical assistance using RDP, Office 365, TeamViewer, and Active Directory, delivering prompt support across diverse systems.
  • Developed comprehensive training manuals, templates, and automation tools to enhance the Internal Service platform’s efficiency and user experience.
  • Enhanced client satisfaction by fostering strong relationships, proactively addressing client needs, and ensuring timely resolutions.
  • Successfully managed escalated issues, preventing the loss of valuable clients while maintaining positive and professional relationships.
  • Established effective communication channels between clients and internal teams, facilitating smooth project execution and delivery.
  • Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.

Freelance Translation

Self
Tokyo, Tokyo
04.2017 - 10.2021
  • Together with a small group of co-working Freelancers, translated various forms of Japanese media into multiple European languages.
  • Reached out to Japanese publishing companies to arrange meetings discussing potential commisions.
  • Participated in team-building activities to enhance working relationships.

Bartender

Shot Bar
Tokyo, Tokyo
11.2019 - 03.2021
  • Crafted special drink and cocktail menu items for seasonal offerings during Summer and Winter periods in Tokyo.
  • Handled simultaneous team and business needs, whilst maintaining good relations, and cordial speech with customers in English and Japanese.

Education

Master's In Management - Business Management

Fox School of Business, Temple University
Japan
08.2021 - 07.2022

Bachelor of Arts - Psychology

Temple University Japan
Japan
08.2017 - 12.2020

High School Diploma -

American International School Hong Kong
Hong Kong
08.2013 - 06.2016

Skills

  • Strategic Thinker with a forward-thinking mindset, consistently identifying innovative solutions to drive success

  • Self-Motivated and Highly Independent, demonstrating the ability to thrive in dynamic environments with minimal supervision

  • Proven Leadership and Management Expertise, with the ability to inspire, guide, and develop teams to achieve outstanding results

  • Exceptionally Driven, consistently striving for excellence and maintaining a high level of enthusiasm and initiative

  • Collaborative Team Player and Builder, fostering a positive and cohesive work environment to achieve collective goals

  • Outstanding Communication Skills, adept at conveying ideas clearly and persuasively to diverse audiences

  • Strong Organizational and Time Management Skills, ensuring efficient task prioritization and seamless project execution

  • Critical Thinker, skilled in analyzing complex situations and developing thoughtful, well-informed decisions

Certification

Advanced Google Analytics

Accomplishments

  • Successfully led and executed nationwide system upgrades across all Abercrombie & Fitch stores in Japan, ensuring seamless implementation from the northernmost to southernmost regions.
  • Earned a promotion and salary increase within six months by enhancing business efficiency, upholding company policies, and excelling in both onsite and remote work environments.
  • Oversaw the management of recording, disposal, and payment processes for A&F devices across Japan, implementing cost-saving strategies.
  • Professionally de-escalated high-stakes issues involving key clients, including Ralph Lauren, while maintaining strong business relationships.
  • Leveraged a new service platform to optimize inventory tracking and improve operational efficiency.
  • Successfully recruited, onboarded, and trained multiple new employees, ensuring smooth integration into the company.
  • Effectively handled dual roles within the company without compromising performance or productivity.

Timeline

Advanced Google Analytics

11-2024

Master's In Management - Business Management

Fox School of Business, Temple University
08.2021 - 07.2022

Bartender

Shot Bar
11.2019 - 03.2021

Bachelor of Arts - Psychology

Temple University Japan
08.2017 - 12.2020

Freelance Translation

Self
04.2017 - 10.2021

High School Diploma -

American International School Hong Kong
08.2013 - 06.2016

Account Manager

Fusion Systems Japan
4 2022 - Current
Nolan KohutynskiAccount Manager/HR Coordinator