Nisim Gershon
Marketing Analyst/Sales
Tokyo
Summary
Dedicated and results-oriented professional with a passion for continuous learning and growth. Eager to apply new skills and contribute to team success. Offers a strong foundation in administration, relationship building, and problem-solving. Proven sales expertise in identifying customer needs, recommending suitable products, and providing exceptional service.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Salesperson
GRATiAE グラティエ
Tokyo, Japan
09.2023 - 09.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Surpassed personal sales target of over 1 million yen in April 2024.
Marketing Analyst Intern
I.J. Business Do Ltd.
Herzeliya, Israel
01.2018 - 09.2020
- Analyzed market and customer trends to address key strategic questions.
- Researched and analyzed the competitive market, customer buying trends, competition, and potential growth opportunities; collected relevant data, prepared detailed reports on the findings, and presented findings to managers.
- Analyzed data using Power BI, Tableau, and other dashboard/visualization toolsets for data intelligence and analysis.
- Collaborated with product managers to perform cohort analysis that identified an opportunity to reduce pricing by 22% for a segment of users to boost yearly revenue by $730k.
Marketing Analyst
Moses
07.2014 - 10.2017
- Gathered and analyzed data to uncover insights and trends that can be used to optimize business operations.
- Assessed KPIs to achieve in-depth understanding of campaign performance.
- Worked closely with creative teams to develop eye-catching visuals that aligned with overall marketing messaging and strategy objectives.
- Analyzed third-party data and investigated new growth opportunities.
- Created, edited, and altered customer service strategies and procedures in an Agile manner to best deliver a satisfying experience for all store customers.
Internet Technical Service Manager
Hot Communications Company
10.2010 - 06.2014
- Ordered, configured, installed, and set up new computers, routers, server, VOIP system for the new building.
- Championed continuous improvement initiatives within the technical service department, fostering a culture of innovation and excellence amongst team members.
- Managed a team of technicians, ensuring timely resolution of service requests and maintaining high-quality standards in all work performed.
- Reduced downtime for clients by developing proactive maintenance strategies and implementing preventative measures.
- Provided comprehensive phone support to customers, averaging 30 calls per day. Assisted customers with troubleshooting hardware, software problems, and internet connection issues.
Education
Diploma - Big Data Analysis
Technion - Israel Institute of Technology
Israel 04.2021 - 10.2022
BBA - Business in Asia
University of Haifa
Israel 10.2016 - 07.2020
Skills
Marketing strategy
Marketing Strategy Development
Google Analytics
Data Analysis
Data Visualization and Presentations
SQL
Python Programming
Customer Engagement
Cross-selling products and services
Account Management
Customer care
Languages
Hebrew
Native language
English
Proficient
C2
Japanese
Intermediate
B1
Timeline
Salesperson
GRATiAE グラティエ
09.2023 - 09.2024
Diploma - Big Data Analysis
Technion - Israel Institute of Technology
04.2021 - 10.2022
Marketing Analyst Intern
I.J. Business Do Ltd.
01.2018 - 09.2020
BBA - Business in Asia
University of Haifa
10.2016 - 07.2020
Marketing Analyst
Moses
07.2014 - 10.2017
Internet Technical Service Manager
Hot Communications Company
10.2010 - 06.2014